Product Returns. Products returned due to Authorized User error, quality problems, duplicate shipments, outdated product, incorrect item shipped, or Contractor errors otherwise not specified shall be replaced with specified products or the Authorized User shall be credited/refunded for the full purchase price. There shall be no restocking fee if returned products are resalable. Product returns shall be replaced within three (3) Business Days of notification to the Contractor. Delivery terms for a replacement product shall be the same as those set forth § 2.21, Delivery. Returned items shall be picked up by the Contractor in accordance with Appendix B, § 51 Rejected Product.
Appears in 4 contracts
Samples: Basic Laboratory Supplies and Equipment Agreement, Basic Laboratory Supplies and Equipment Agreement, Basic Medical Supplies and Equipment Agreement
Product Returns. Products returned due to Authorized User error, quality problems, duplicate shipments, outdated product, incorrect item shipped, or Contractor errors otherwise not specified shall be replaced with specified products or the Authorized User shall be credited/refunded for the full purchase price. There shall be no restocking fee if returned products are resalable. Product returns shall be replaced within three (3) Business Days of notification to the Contractor. Delivery terms for a replacement product shall be the same as those set forth § 2.212.20, Delivery. Returned items shall be picked up by the Contractor in accordance with Appendix B, § 51 Rejected Product.
Appears in 3 contracts
Samples: Agreement for Medical and Laboratory Supplies and Equipment, Medical and Laboratory Supplies and Equipment Agreement, Agreement for Medical and Laboratory Supplies and Equipment