Product Support Service. CMI or its designated service partner shall provide Product Support Service during its regular service hours: 7:00 a.m. through 10:00 p.m., Central Standard Time, weekdays exclusive of federal holidays. After hours support is available 24 hours a day, 365 days a year at no additional charge.
Appears in 7 contracts
Samples: Sevocity Services Agreement, Sevocity Services Agreement, Sevocity Services Agreement