Product Warranty Claims. When we receive a valid warranty claim for an Micro Focus software product, Micro Focus will either repair the relevant defect or replace the software product. If Micro Focus is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to a full refund upon the prompt written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Micro Focus will pay for shipment of repaired or replaced software products to Customer.
Appears in 5 contracts
Samples: Micro Focus Customer Terms Software, Micro Focus Customer Terms Software, Micro Focus Customer Terms Software
Product Warranty Claims. When we receive a valid warranty claim for an Micro Focus hardware or software product, Micro Focus will either repair the relevant defect or replace the software product. If Micro Focus is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Micro Focus (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Micro Focus will pay for shipment of repaired or replaced software products to CustomerCustomer and Customer will be responsible for return shipment of the product to Micro Focus.
Appears in 4 contracts
Samples: Focus Customer Terms, Focus Customer Terms, Focus Customer Terms
Product Warranty Claims. When we receive a valid warranty claim for an Micro Focus hardware or software product, Micro Focus will either repair the relevant defect or replace the software product. If Micro Focus is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Micro Focus (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Micro Focus will pay for shipment of repaired or replaced software products to CustomerCustomer and Customer will be responsible for return shipment of the product to Micro Focus .
Appears in 2 contracts
Samples: Terms Portfolio, Focus Customer Terms
Product Warranty Claims. When we receive a valid warranty claim for an Micro Focus software product, Micro Focus will either repair the relevant defect or replace the software product. If Micro Focus is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to a full refund upon the prompt written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Micro Focus will pay for shipment of repaired or replaced software products to Customer. These terms state all remedies for warranty claims.
Appears in 2 contracts
Samples: Micro Focus Customer Terms Software, Terms Software
Product Warranty Claims. When we receive a valid warranty claim for an a Micro Focus Focus-branded hardware or software product, Micro Focus will either repair the relevant defect or replace the software product. If Micro Focus is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to may request a full refund upon prompt return of the prompt product to Micro Focus (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Micro Focus will pay for shipment of repaired or replaced software products to CustomerCustomer and Customer must return the product to Micro Focus.
Appears in 1 contract
Samples: Customer Terms β Portfolio
Product Warranty Claims. When we receive a valid warranty claim for an Micro Focus appliance or software product, Micro Focus will either repair the relevant defect or replace the software product. If Micro Focus is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Micro Focus (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Micro Focus will pay for shipment of repaired or replaced software products to CustomerCustomer and Customer will be responsible for return shipment of the product to Micro Focus.
Appears in 1 contract