Product Warranty Claims. When we receive a valid warranty claim for an Entco hardware or software product, Entco will either repair the relevant defect or replace the product. If Entco is unable to complete the repair or replace the product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Entco (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Entco will pay for shipment of repaired or replaced products to Customer and Customer will be responsible for return shipment of the product to Entco.
Appears in 5 contracts
Samples: Customer Terms, Entco Agreement, Customer Terms
Product Warranty Claims. When we receive a valid warranty claim for an Entco hardware or software product, Entco will either repair the relevant defect or replace the software product. If Entco is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Entco (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Entco will pay for shipment of repaired or replaced software products to Customer and Customer will be responsible Customer. These terms state all remedies for return shipment of the product to Entcowarranty claims.
Appears in 3 contracts
Samples: Customer Terms Software, Customer Terms Software, Customer Terms Software
Product Warranty Claims. When we receive a valid warranty claim for an Entco Entcorp hardware or software product, Entco Entcorp will either repair the relevant defect or replace the product. If Entco Entcorp is unable to complete the repair or replace the product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Entco Entcorp (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Entco Entcorp will pay for shipment of repaired or replaced products to Customer and Customer will be responsible for return shipment of the product to EntcoEntcorp.
Appears in 3 contracts
Samples: Customer Terms, Customer Terms, Customer Terms
Product Warranty Claims. When we receive a valid warranty claim for an Entco hardware or software product, Entco will either repair the relevant defect or replace the software product. If Entco is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Entco (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Entco will pay for shipment of repaired or replaced software products to Customer and Customer will be responsible for return shipment of the product to EntcoCustomer.
Appears in 1 contract
Samples: Customer Terms Software