Product Warranty Claims. When we receive a valid warranty claim for an Company hardware or software product, Company will either repair the relevant defect or replace the product. If Company is unable to complete the repair or replace the product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Company (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Company will pay for shipment of repaired or replaced products to Customer and Customer will be responsible for return shipment of the product to Company.
Appears in 3 contracts
Samples: Terms Portfolio, Terms Portfolio, Terms Portfolio
Product Warranty Claims. When we receive a valid warranty claim for an Company hardware or software product, Company will either repair the relevant defect or replace the software product. If Company is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Company (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Company will pay for shipment of repaired or replaced software products to Customer and Customer will be responsible for return shipment of the product to CompanyCustomer.
Appears in 3 contracts
Samples: Terms Software, Terms Software, Terms Software
Product Warranty Claims. When we receive a valid warranty claim for an Company hardware or software product, Company will either repair the relevant defect or replace the product. If Company is unable to complete the repair or replace the product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Company (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Company will pay for shipment of repaired or replaced products to Customer and Customer will be responsible for return shipment of the product to Company.
Appears in 1 contract
Samples: Terms Portfolio
Product Warranty Claims. When we receive a valid warranty claim for an Company hardware or software product, Company will either repair the relevant defect or replace the software product. If Company is unable to complete the repair or replace the software product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Company (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. Company will pay for shipment of repaired or replaced software products to Customer and Customer will be responsible for return shipment of the product to CompanyCustomer.
Appears in 1 contract
Samples: Terms Software