PROVIDER POLICIES. D5.1 You must develop and document a philosophy to guide the provision of the Services. D5.2 Your philosophy must be available to Subsidised Residents and their families, Persons who are prospective Residents and their families, any service that refers prospective Residents to you, and Persons engaged to deliver the Services. D5.3 Your philosophy must be in a form that meets the communication needs and capabilities of each of the Persons or groups of Persons listed in clause D5.2. D5.4 You must develop and document policies, procedures, protocols, and guidelines for all elements of the Services that you must provide under this Agreement. Such policies shall include, but are not restricted to, policies relating to: a. Assessing, managing and monitoring each Subsidised Resident’s behavioural problems; b. Clinical procedures relevant to the needs identified in the individual Subsidised Resident’s Care Plan; c. A complaints procedure; d. Continence management; e. Health education and disease prevention; f. Management of challenging behaviour; g. Medication management; h. Pain management; i. Personal grooming; j. Personal hygiene; k. Preservation of privacy and dignity; l. Providing culturally safe care; m. Recognition of people’s rights; n. Restraint including strategies to minimise the use of restraint; o. Resuscitative status;
Appears in 2 contracts
Samples: Age Related Residential Care Services Agreement, Age Related Residential Care Services Agreement
PROVIDER POLICIES. D5.1 You must develop and document a philosophy to guide the provision of the Services.
D5.2 Your philosophy must be available to Subsidised Residents and their families, Persons who are prospective Residents and their families, any service that refers prospective Residents Eligible Persons to you, and Persons engaged to deliver the Services.
D5.3 Your philosophy must be in a form that meets the communication needs and capabilities of each of the Persons or groups of Persons listed in clause D5.2.
D5.4 You must develop and document policies, procedures, protocols, protocols and guidelines for all elements of the Services that you must provide under this Agreementare engaged to deliver. Such policies shall include, but are not restricted to, policies relating to:
a. Assessing, managing and monitoring each Subsidised Resident’s behavioural problems;
b. Clinical procedures relevant to the needs identified in the individual Subsidised Resident’s Care Plan;
c. A complaints procedure;
d. Continence management;
e. Health education and disease prevention;
f. Management of challenging behaviour;
g. Medication management;
h. Pain management;
i. Personal grooming;
j. Personal hygiene;
k. Preservation of privacy and dignity;
l. Providing culturally safe care;
m. Recognition of people’s rights;
n. Restraint including strategies to minimise the use of restraint; o. Resuscitative status;
Appears in 1 contract
Samples: Contract
PROVIDER POLICIES. D5.1 You must develop and document a philosophy to guide the provision of the Services.
D5.2 Your philosophy must be available to Subsidised Residents and their families, Persons who are prospective Residents and their families, any service that refers prospective Residents to you, and Persons engaged to deliver the Services.
D5.3 Your philosophy must be in a form that meets the communication needs and capabilities of each of the Persons or groups of Persons listed in clause D5.2.
D5.4 You must develop and document policies, procedures, protocols, and guidelines for all elements of the Services that you must provide under this Agreement. Such policies shall include, but are not restricted to, policies relating to:
a. Assessing, managing and monitoring each Subsidised Resident’s behavioural problems;
b. Clinical procedures relevant to the needs identified in the individual Subsidised Resident’s Care Plan;
c. A complaints Complaints procedure;
d. Continence management;
e. Health education and disease prevention;
f. Management of challenging behaviour;
g. Medication management;
h. Pain management;
i. Personal grooming;
j. Personal hygiene;
k. Preservation of privacy and dignity;
l. Providing culturally safe care;
m. Recognition of people’s rights;
n. Restraint including strategies to minimise the use of restraint; o. Resuscitative status;
Appears in 1 contract