Provider Services Manager. The Contractor shall employ a Provider Services Manager who is dedicated full-time to the Contractor’s Indiana Medicaid product lines. The Provider Services Manager shall, at a minimum, be responsible for the provider services helpline performance, provider recruitment, contracting and credentialing, facilitating the provider claims dispute process, developing and distributing the provider manual and education materials and developing outreach programs. The Provider Services Manager oversees the process of providing information to the State fiscal agent regarding the Contractor’s provider network, including PMPs, via Provider Healthcare Portal (Portal). The Provider Services Manager, in close coordination with other key
Appears in 4 contracts
Samples: Contract, Contract, Contract Amendment
