Customer Services. Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).
Customer Services. Provide services and systems dedicated to customer service, including billing, remittance, credit, collections, customer relations, call centers, energy conservation support and metering.
Customer Services. 5.1 The Introduced Customer can contact Customer Services if it has any queries about the Modulr Products. Information may be requested from the Introduced Customer, including but not limited to, its Authorised Users or Transaction information so that it can verify the identity of an Authorised User and/ or the Modulr Products provided to such Introduced Customer.
Customer Services a) Borrower can visit the Service Branch during visiting hours of 10:00 am – 4:30 pm from Monday to Friday (Except Public Holidays).
b) Borrower can contact our call centre at 00000000000 (helpline) between 9:30 am – 6 pm from Monday to Friday (Except Public Holidays).
c) Borrower can reach to Customer Service vide e-mail :- xxxxx://xxx.xxxx.xxx/contact-us/home-loan/raise-a-request
d) Indicative Timelines of common request servicing:
i. Loan account statement – 3 working days from date of request
ii. Photocopy of the title documents – 7 working days from date of request
iii. Return of original documents on closure/transfer of loan – 15 working days from date of request
iv. Issuance of loan foreclosure statement - 15 working days from date of request
Customer Services i. Visiting hours at the office: Monday to Friday - 10.00 A.M. to 5.00 P.M. Saturday* - 10.00 A.M. to 5.00 P.M. Lunch time - 1.30 P.M. to 2.00 P.M. *1st & 2nd Saturdays & All Sundays - Holiday
ii. Details of the person to be contacted for customer service: Name of the Manager / Officer:
iii. Procedure to obtain the following including time line therefor:
1) Loan account statement: Invariably on same day but not exceeding 3 working days. The statement of account will be issued to the customer once in a year at the specific request of customer without any charges. However, if the customer requests for additional copies/ duplicate certificates, the Company may at his discretion recover appropriate charges.
2) It is the borrower’s responsibility to register the correct postal address, E-mail ID, Telephone Number & Mobile Number and any other means of communication with the relevant branch of the Company and intimate any changes and get the same registered in the relevant branch. Proper acknowledgement of intimation of such changes shall be obtained from the branch by the borrower.
3) SMS alerts will be sent to the customers wherever there is delay in payment of instalments for which customers should registered their mobile number at the time of sanction and intimate branches in writing, whenever there are changes in their mobile number.
4) The Company shall treat the information relating to customers as strictly confidential and shall not share any information, unless required under law or permitted by the customer.
Customer Services. If the Member has a question about these vision benefits, providers, services, or concerns re- xxxxxxx the quality of care or access to care that the Member has experienced, the Member may contact: The Member may also contact Blue Shield Customer Service.
Customer Services. You may contact us by visiting our offices Visiting hours 10 AM – 5.30 PM; Monday – Friday Contact person Customer Service Desk / Branch Manager Loan account statement 7 working days Photocopy of title documents 30 working days Return of original documents on 30 working days closure/Transfer of loan
Customer Services. Customer is the customer-of-record for Services acquired under this Agreement. If Customer (with prior authorization from WOW!), resells Service or in any way incorporates WOW! Services into service it provides to its End Users (the “Customer Services”), Customer: (i) will be solely responsible for the Customer Services, including supporting its End Users with respect to all matters pertaining to its services, including without limitation, Customer Services provisioning, billing and collection, dispute resolution, crediting and legal and regulatory compliance matters; and (ii) may be subject to additional terms and conditions. “End User” means any person or customer of Customer or its affiliates that is receiving or using Customer Services. For example, an End User may be a person or entity to whom Customer provides telecommunication, broadband or related services that utilizes, in whole or in part, the WOW! Service provided under the terms of this Agreement. Customer represents and warrants that: (1) Customer Services it furnishes to its End Users are designed, installed, provided and maintained in compliance with applicable legal requirements and those established in this Agreement, including without limitation legal requirements related to DMCA compliance; and (2) it possesses, and will maintain, all licenses, approvals, registrations and certifications required by applicable law, regulators or other third parties to furnish its Customer Services. Customer shall defend, indemnify, and hold harmless WOW! from and against any and all costs, losses, harm or damages (including without limitation reasonable attorney’s fees) arising out of or relating to Customer Services and Customer’s use of the WOW! Services, including claims resulting from use of the Services or Customer Services by Customer’s End Users and/or the content of any communications transmitted via the Services or Customer Services. Customer shall not use the Services or provide Customer Services: (i) to violate, or in connection with any act or omission which violates, any law, rule, regulation or policy of any duly empowered government authority; (ii) for any unlawful, infringing, harassing, defamatory, fraudulent, or obscene purpose; or (iii) in a manner that violates WOW!’s then current publicly available policies regarding acceptable use of Service(s). Without limiting the generality of the forgoing, Customer expressly assumes all responsibility for, and any potential liability arising out...
Customer Services. For any service related issue including requirement of documents can be addressed to FIHFC through the following channels: -
a. By telephonic communication with the Contact Centre on our Toll Free number 18001021003; Timings: 9.30 a.m. to 6.30 p.m. (Monday to Friday) *
Customer Services. A. Operator will handle all customer related services in connection with the Delta Connection Flights in a professional, businesslike and courteous manner. In order to insure a high level of customer satisfaction for the Delta Connection Flights, Operator will (i) establish and maintain customer handling procedures and policies that are substantially similar to those utilized by Delta (“Customer Service Policies”) and (ii) establish, maintain and enforce employee conduct, appearance and training standards and policies that are substantially similar to those used by Delta. All uniforms worn by ASA employees on the Delta Connection Flights and by any ASA employees providing support services in connection with such flights shall be subject to the approval of Delta and shall, unless otherwise agreed by Delta, at all times be consistent with Delta’s existing uniform standards.
B. Operator and Delta will periodically meet to discuss and review Operator’s customer handling procedures and policies to insure compliance with this Article 5. Each party will seek to set forth concerns and complaints under this Article 5 in writing to the other party. To the extent Delta advises Operator of any deviation from Article 5(A) hereof, the parties shall meet to mutually determine appropriate solutions and to agree to the terms of a corrective action plan and the timing of its implementation. In the event Operator shall fail, in any material respect, to adopt or implement any such agreed corrective action plan in the time period described therein, any such failure may be deemed a material breach of this Agreement.
C. ASA shall adopt as its own Delta’s Terms and Conditions of Contract of Carriage (“Contract of Carriage”), baggage liability policies and denied boarding compensation policies, each as amended from time to time, and be bound by their respective terms with respect to its operation of Delta Connection Flights.
D. Except as otherwise provided in Article 3(B), ASA shall reimburse Delta for any expenses incurred as a result of ASA’s non-compliance with any of the Customer Service Policies, Contract of Carriage, baggage liability policies and denied boarding compensation policies.
