Common use of Providing the Products Clause in Contracts

Providing the Products. 2.1 We will provide you with Products (and any other services as set out in this Agreement) on all Working Days (unless we notify you otherwise via our website (xxx.xxxxxxxxx.xxx or substitute URL) or in accordance with Clause 19.2). 2.2 We will receive your Items when you give us (and when we sign, if this applies) the relevant documentation described in clauses 3.6 to 3.10, or any other document that you need to provide for the Products at Handover. We will accept the Items once we are satisfied that the Posting and the documentation that comes with it are accurate and meet the terms of this Agreement. However, it is always your responsibility (and not ours) to ensure that the documentation meets the requirements of this Agreement and relevant Law. Any responsibility we may have to you for loss or damage starts when we receive your Items. 2.3 If we have agreed to collect Items from you, we will collect each Posting from the Handover Point at the times confirmed with you, using our standard operating procedures. 2.4 We may not collect, process or deliver any Items if we consider it to be impractical or unreasonable to do so, including if: 2.4.1 the address is not safe or our staff's health and safety would be at risk in any way; 2.4.2 there is no-one living permanently at the address we have to deliver the Item to; 2.4.3 the address on the Item is incomplete or has not been written or printed clearly enough to read; 2.4.4 we need a signature for any Item we deliver and nobody is available to sign; 2.4.5 the Regulator has required us to do or not do something, and as a consequence we are unable to collect, process or deliver the Item; 2.4.6 you have not confirmed the Handover Point with us; or 2.4.7 to do so would not be in accordance with this Agreement (for example, the Item contains Prohibited Materials). 2.5 Notwithstanding any other provision of this Agreement (including without limitation and for the avoidance of doubt, in any of the Additional Terms, Rate Cards and Price Confirmation Letters), in exceptional circumstances, and/or where, in our reasonable opinion, there is a material risk to the health and safety of our staff, our customers or Intended Recipients, we may do one or more of the following, provided at all times our actions are reasonable in the circumstances: 2.5.1 change how and when we collect, process or deliver any Items; 2.5.2 suspend or change any Products or services, including guaranteed or target delivery times and service levels; 2.5.3 suspend or change the terms that apply to claims, including the payment of refunds or compensation and the claims’ timescales and processes; and/or 2.5.4 change our prices to reflect the effect of the exceptional circumstances and/or the health and safety issues on our costs. (each a Change). We will publish information relating to any such Change on our website as soon as practical and the Change will take effect at the date specified.

Providing the Products. 2.1 We will provide you with Products (and any other services as set out in this Agreement) only on all Working Days (unless we notify you otherwise via our website (xxx.xxxxxxxxx.xxx or substitute URL) or in accordance with Clause 19.2agree otherwise). 2.2 We will receive your Items when you give us (and when we sign, if this applies) the relevant documentation described in clauses 3.6 to 3.10, or any other document that you need to provide for the Products at Handover. We will accept the Items once we are satisfied that the Posting and the documentation that comes with it are accurate and meet the terms of this Agreement. However, it is always your responsibility (and not ours) to ensure that the documentation meets the requirements of this Agreement and relevant Law. Any responsibility we may have to you for loss or damage starts when we receive your Items. 2.3 If we have agreed to collect Items from you, we will collect each Posting from the Handover Point at the times confirmed with you, using our standard operating procedures. 2.4 We may not collect, process or deliver any Items if we consider it to be impractical or unreasonable to do so, including if: 2.4.1 the address is not safe or our staff's health and safety would be at risk in any way; 2.4.2 there is no-one living permanently at the address we have to deliver the Item to; 2.4.3 the address on the Item is incomplete or has not been written or printed clearly enough to read; 2.4.4 we need a signature for any Item we deliver and nobody is available to sign; 2.4.5 the Regulator has required us to do or not do something, and as a consequence we are unable to collect, process or deliver the Item; 2.4.6 you have not confirmed the Handover Point with us; or 2.4.7 to do so would not be in accordance with this Agreement (for example, the Item contains Prohibited Materials). 2.5 Notwithstanding any other provision of this Agreement (including without limitation and for the avoidance of doubt, in any of the Additional Terms, Rate Cards and Price Confirmation Letters), in exceptional circumstances, and/or where, in our reasonable opinion, there is a material risk to the health and safety of our staff, our customers or Intended Recipients, we may do one or more of the following, provided at all times our actions are reasonable in the circumstances: 2.5.1 change how and when we collect, process or deliver any Items; 2.5.2 suspend or change any Products or services, including guaranteed or target delivery times and service levels; 2.5.3 suspend or change the terms that apply to claims, including the payment of refunds or compensation and the claims’ timescales and processes; and/or 2.5.4 change our prices to reflect the effect of the exceptional circumstances and/or the health and safety issues on our costs. (each a Change). We will publish information relating to any such Change on our website as soon as practical and the Change will take effect at the date specified.

Providing the Products. 2.1 We will provide you with Products (and any other services as set out in this Agreement) only on all Working Days (unless we notify you otherwise via our website (xxx.xxxxxxxxx.xxx or substitute URL) or in accordance with Clause 19.2agree otherwise). 2.2 We will receive your Items when you give us (and when we sign, if this applies) the relevant documentation described in clauses 3.6 to 3.10, or any other document that you need to provide for the Products at Handover. We will accept the Items once we are satisfied that the Posting and the documentation that comes with it are accurate and meet the terms of this Agreement. However, it is always your responsibility (and not ours) to ensure that the documentation meets the requirements of this Agreement and relevant Law. Any responsibility we may have to you for loss or damage starts when we receive your Items. 2.3 If we have agreed to collect Items from you, we will collect each Posting from the Handover Point at the times confirmed with you, using our standard operating procedures. 2.4 We may not collect, process or deliver any Items if we consider it to be impractical or unreasonable to do so, including if: 2.4.1 the address is not safe or our staff's health and safety would be at risk in any way; 2.4.2 there is no-one living permanently at the address we have to deliver the Item to; 2.4.3 the address on the Item is incomplete or has not been written or printed clearly enough to read; 2.4.4 we need a signature for any Item we deliver and nobody is available to sign; 2.4.5 the Regulator has required us to do or not do something, and as a consequence we are unable to collect, process or deliver the Item; 2.4.6 you have not confirmed the Handover Point with us; or 2.4.7 to do so would not be in accordance with this Agreement (for example, the Item contains Prohibited Materials). 2.5 Notwithstanding any other provision of this Agreement (including without limitation and for the avoidance of doubt, in any of the Additional Terms, Rate Cards and Price Confirmation Letters), in exceptional circumstances, and/or where, in our reasonable opinion, there is a material risk to the health and safety of our staff, our customers or Intended Recipients, we may do one or more of the following, provided at all times our actions are reasonable in the circumstances: 2.5.1 change how and when we collect, process or deliver any Items; 2.5.2 suspend or change any Products or services, including guaranteed or target delivery times and service levels; 2.5.3 suspend or change the terms that apply to claims, including the payment of refunds or compensation and the claims’ timescales and processes; and/or 2.5.4 change our prices to reflect the effect of the exceptional circumstances and/or the health and safety issues on our costs. (each a Change). We will publish information relating to any such Change on our website as soon as practical and the Change will take effect at the date specified.

Providing the Products. 2.1 We will provide you with Products (and any other services as set out in each Product we provide you under this Agreement) Agreement on all Working Days (unless we notify you otherwise via our website (xxx.xxxxxxxxx.xxx or substitute URL) or in accordance with Clause 19.2agree otherwise). 2.2 We will receive your Items when you give us (and when we sign, if this applies) the relevant documentation described in clauses 3.6 to 3.10, or any other document that you need to provide for the Products at Handover. We will accept the Items once we are satisfied that the Posting and the documentation that comes with it are accurate and meet the terms of this Agreement. However, it is always your responsibility (and not ours) to ensure that the documentation meets the requirements of this Agreement and relevant Law. Any responsibility we may have to you for loss or damage starts when we receive your Items. 2.3 If we have agreed to collect Items from you, we will collect each Posting from the Handover Point at the times confirmed with you, using our standard operating procedures. 2.4 We may not collect, process or deliver any Items if we consider it to be impractical or unreasonable to do so, including if: 2.4.1 the address is not safe or our staff's health and safety would be at risk in any way; 2.4.2 there is no-one living permanently at the address we have to deliver the Item to; 2.4.3 the address on the Item is incomplete or has not been written or printed clearly enough to read; 2.4.4 we need a signature for any Item we deliver and nobody is available to sign; 2.4.5 the Regulator has required agreed to us making a change to do or not do something, and as a consequence the information we are unable to collect, process or deliver the Itemhave confirmed with you; 2.4.6 you have not confirmed the Handover Point with us; or 2.4.7 to do so would not be in accordance with this Agreement (for example, the Item contains Prohibited Materials). 2.5 Where your Staff need to access our premises to hand over Items, we will give you access in accordance with this Agreement. While your Staff are on our premises, you must ensure that they carry suitable identification and produce it on request, conform to our codes and regulations, adopt proper standards of behaviour, and co-operate with our employees or agents having security responsibilities. We may refuse your Staff admission to our premises, or require your Staff to leave our premises, at any time and for any reason. 2.6 Our duty is to deliver Items to the address written or printed on the Item or to an alternative address in line with clause 2.10. We are not responsible for delivering the Item to the person whose name is written or printed on the Item. 2.7 Subject to clause 2.9, if we are unable to deliver an Item or an Item is refused, provided it has a Payment Mark on it and the return address is clear on the cover or envelope, we will return the Item to that address (if the return address is not clear then we will deal with the Item at our absolute discretion). 2.8 Subject to clause 2.9, if we are unable to deliver an Item or an Item is refused and it has a Payment Mark on it but the return address on the cover or envelope cannot be read clearly, we may open that Item. We will return the Item to you or your agent if: 2.8.1 your address is inside; and 2.8.2 the Item is not made up only of Advertising Mail Items, newspapers or magazines (and if it is, we may deal with the Item in any way we feel is appropriate). 2.9 We will not return any Items if the return address is not in the UK. 2.10 If we are unable to deliver an Item because it does not fit through the letter box, no-one is available to receive or sign for it and there is no other delivery instruction attached, we may deliver the Item to a neighbour’s address and leave a card for the Intended Recipient explaining that it has been left with that neighbour. If we choose not to do so, the Item has been sent using Special Delivery or we cannot find a neighbour, we will take the Item back to our local premises and leave a card at the address. The card will give the Intended Recipient the option to have the Item delivered to that address later, or tell them where they can collect the Item from. 2.11 If the Intended Recipient does not collect it or have it delivered within 18 Days, or such shorter period required by Law, we will deal with the Item in accordance with either clause 2.7 or 2.8 (as applicable) unless we are required by Law to return the Item in an alternative manner. 2.12 If it is a requirement of the Product, we will make reasonable efforts to get a signature from the person receiving the Item or Items when we deliver it to the relevant address or (subject to clause 2.10) leave it with a neighbour. 2.13 We will only accept Items for handing over to BFPO if they conform to the current specification on the BFPO website (see xxxxx://xxx.xxx.xx/bfpo). This may include addressing format, maximum weight and dimensions which may be more restrictive than those set out in this Agreement. If Items do not conform to the BFPO specification and are subsequently rejected by BFPO, we have no responsibility to return these Items. We will not scan Items for handing over to BFPO at a Delivery Office or at the Intended Recipient's address or at the address of their Representative (as the case may be). 2.14 Notwithstanding any other provision in this Agreement, confirmation of this Agreement (including without limitation and delivery is provided for BFPO addresses but the avoidance of doubt, in any of the Additional Terms, Rate Cards and Price Confirmation Letters), in exceptional circumstances, and/or where, in our reasonable opinion, there confirmation is a material risk only to the health and safety of our staff, our customers or Intended Recipients, we may do one or more of the following, provided at all times our actions are reasonable BFPO in the circumstances: 2.5.1 change how and when we collect, process or deliver any Items; 2.5.2 suspend or change any Products or services, including guaranteed or target delivery times and service levels; 2.5.3 suspend or change the terms that apply to claims, including the payment of refunds or compensation and the claims’ timescales and processes; and/or 2.5.4 change our prices to reflect the effect of the exceptional circumstances and/or the health and safety issues on our costs. (each a Change)Northolt. We will publish information relating cannot give any target time for delivery for Items we accept for handing over to any such Change on our website as soon as practical and the Change will take effect at the date specifiedBFPO.