Common use of PROVISION OF NBN SERVICES Clause in Contracts

PROVISION OF NBN SERVICES. 2.1 The NBN Service is for the supply of: (a) a NBN Broadband Service; or (b) a NBN Voice Service; or (c) both a NBN Broadband service a NBN Voice Service over the National Broadband Network and Supplier network whether as a layer 2 service or a layer 3 service. 2.2 We will provide the NBN Services to you, as specified in your Application, when your services are transferred from your current Supplier to us and upon completion of installation of any necessary Equipment and any other arrangements with another Supplier for the provision of the NBN Services have been completed. 2.3 We will provide the required NBN Services subject to availability, geographical and technical capability. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with NBN Services where availability, geography or technical capability affect the application or installation of the Service to your premises. 2.4 We do not warrant that the NBN Services will be free of interruption, delays or faults. You acknowledge and agree: (a) that certain NBN Services may not suitable for (and is not supplied for the purpose of) supporting any application which need continuous fault free services, mission critical purposes, or in circumstances where life-threatening emergencies can occur; and (b) that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes. 2.6 You acknowledge and agree: (a) to receive the NBN Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA, and which commences on the date we activate your NBN Services; (b) that the connection of, or migration to, a NBN Service at the Site that is serviced may ultimately result in all fixed telephone and broadband services at the Site being provided, or being only capable of being provided, over the same communications line as the NBN Service; (c) the NBN Service which is supplied by means of the National Broadband Network cannot be supplied over the same line as a data carriage service supplied by means of a copper network and each such service will be automatically disconnected; (d) to provide us, our Suppliers or NBN Co with safe, timely and reasonable access to your premises during Business Hours to ensure the supply of the NBN Service, if required. We reserve the right to charge you, if we or our Supplier are unable to obtain access to your premises at the agreed appointment time; (e) to provide, when required by our Suppliers, written consent from the owner of the End User premises for the activation of, or migration to, the NBN Services and the installation of the Related Equipment; and (f) that our Supplier or NBN Co may use your details, including full name, billing address and street address, to the extent necessary or desirable in connection with the supply of the NBN Services and Related Equipment. 2.7 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available. 2.8 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us subject to the terms of this SFOA. 2.9 You acknowledge and confirm that: (a) there is no person at the premises who requires Priority Assistance or is a Priority Customer; (b) in relation to migrations, you may experience an outage on all existing services while the NBN Services are being provisioned, and that you will not be able to receive or make any telephone calls (including to the 000 emergency service) for the duration of the outage; (c) to the extent permitted by law, you agree to a complete waiver from Part 5 of the Telecommunications (Consumer Protections and Service Standards) Xxx 0000 (Cth) for all the existing and proposed fixed line voice services at the premises for the duration of the outage caused by the activation of, or migration to, the NBN Service; (d) the activation of, or migration to, an NBN Service may mean that incompatible products may not function as expected; and (e) the installation and operation of a Monitoring Service may cause temporary disruptions to the NBN Service. 2.10 In using the NBN Services you agree to comply with our Fair Use Policy.

PROVISION OF NBN SERVICES. 2.1 The NBN Service is for the supply of: (a) a an NBN Broadband Service; or (b) a an NBN Voice Service; or (c) both a an NBN Broadband service a NBN Voice Service over the National Broadband Network and Supplier network whether as a layer 2 service or a layer 3 service. 2.2 We will provide the NBN Services to you, as specified in your Application, when your services are transferred from your current Supplier to us and upon completion of installation of any necessary Equipment and any other arrangements with another Supplier for the provision of the NBN Services have been completed. 2.3 We will provide the required NBN Services subject to availability, geographical and technical capability. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with NBN Services where availability, geography or technical capability affect the application or installation of the Service to your premises. 2.4 We do not warrant that the NBN Services will be free of interruption, delays delays, or faults. You acknowledge and agree: (a) that certain NBN Services may not suitable for (and is not supplied for the purpose of) supporting any application which need continuous fault free services, mission critical purposes, or in circumstances where life-threatening emergencies can occur; and (b) that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes. 2.6 2.5 You acknowledge and agree: (a) to receive the NBN Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA, and which commences on the date we activate your NBN Services; (b) that the connection of, or migration to, a NBN Service at the Site that is serviced may ultimately result in all fixed telephone and broadband services at the Site being provided, or being only capable of being provided, over the same communications line as the NBN Service; (c) the NBN Service which is supplied by means of the National Broadband Network cannot be supplied over the same line as a data carriage service supplied by means of a copper network and each such service will be automatically disconnected; (d) to provide us, our Suppliers or NBN Co with safe, timely and reasonable access to your premises during Business Hours to ensure the supply of the NBN Service, if required. We reserve the right to charge you, if we or our Supplier are unable to obtain access to your premises at the agreed appointment time; (e) to provide, when required by our Suppliers, written consent from the owner of the End User premises for the activation of, or migration to, the NBN Services and the installation of the Related Equipment; and (f) that our Supplier or NBN Co may use your details, including full name, billing address and street address, to the extent necessary or desirable in connection with the supply of the NBN Services and Related Equipment. 2.7 2.6 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available. 2.8 2.7 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us subject to the terms of this SFOA. 2.9 2.8 You acknowledge and confirm that: (a) there is no person at the premises who requires Priority Assistance or is a Priority Customer; (b) in relation to migrations, you may experience an outage on all existing services while the NBN Services are being provisioned, and that you will not be able to receive or make any telephone calls (including to the 000 emergency service) for the duration of the outage; (c) to the extent permitted by law, you agree to a complete waiver from Part 5 of the Telecommunications (Consumer Protections and Service Standards) Xxx 0000 (Cth) for all the existing and proposed fixed line voice services at the premises for the duration of the outage caused by the activation of, or migration to, the NBN Service; (d) the activation of, or migration to, an NBN Service may mean that incompatible products may not function as expected; and (e) the installation and operation of a Monitoring Service may cause temporary disruptions to the NBN Service. 2.10 2.9 In using the NBN Services you agree to comply with our Fair Use Policy.

PROVISION OF NBN SERVICES. 2.1 The NBN Service is for the supply of: (a) a NBN Broadband Service; or (b) a NBN Voice Service; or (c) both a NBN Broadband service a NBN Voice Service over the National Broadband Network and Supplier network whether as a layer 2 service or a layer 3 service. 2.2 We will provide the NBN Services to you, as specified in your Application, when your services are transferred from your current Supplier to us and upon completion of installation of any necessary Equipment and any other arrangements with another Supplier for the provision of the NBN Services have been completed. 2.3 We will provide the required NBN Services subject to availability, geographical and technical capability. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with NBN Services where availability, geography or technical capability affect the application or installation of the Service to your premises. 2.4 We do not warrant that the NBN Services will be free of interruption, delays or faults. You acknowledge and agree: (a) that certain NBN Services may not suitable for (and is not supplied for the purpose of) supporting any application which need continuous fault free services, mission critical purposes, or in circumstances where life-life- threatening emergencies can occur; and (b) that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes. 2.6 2.5 You acknowledge and agree: (a) to receive the NBN Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA, and which commences on the date we activate your NBN Services; (b) that the connection of, or migration to, a NBN Service at the Site that is serviced may ultimately result in all fixed telephone and broadband services at the Site being provided, or being only capable of being provided, over the same communications line as the NBN Service; (c) the NBN Service which is supplied by means of the National Broadband Network cannot be supplied over the same line as a data carriage service supplied by means of a copper network and each such service will be automatically disconnected; (d) to provide us, our Suppliers or NBN Co with safe, timely and reasonable access to your premises during Business Hours to ensure the supply of the NBN Service, if required. We reserve the right to charge you, if we or our Supplier are unable to obtain access to your premises at the agreed appointment time; (e) to provide, when required by our Suppliers, written consent from the owner of the End User premises for the activation of, or migration to, the NBN Services and the installation of the Related Equipment; and (f) that our Supplier or NBN Co may use your details, including full name, billing address and street address, to the extent necessary or desirable in connection with the supply of the NBN Services and Related Equipment. 2.7 2.6 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available. 2.8 2.7 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us subject to the terms of this SFOA. 2.9 2.8 You acknowledge and confirm that: (a) there is no person at the premises who requires Priority Assistance or is a Priority Customer; (b) in relation to migrations, you may experience an outage on all existing services while the NBN Services are being provisioned, and that you will not be able to receive or make any telephone calls (including to the 000 emergency service) for the duration of the outage; (c) to the extent permitted by law, you agree to a complete waiver from Part 5 of the Telecommunications (Consumer Protections and Service Standards) Xxx 0000 Act 1999 (Cth) for all the existing and proposed fixed line voice services at the premises for the duration of the outage caused by the activation of, or migration to, the NBN Service; (d) the activation of, or migration to, an NBN Service may mean that incompatible products may not function as expected; and (e) the installation and operation of a Monitoring Service may cause temporary disruptions to the NBN Service. 2.10 2.9 In using the NBN Services you agree to comply with our Fair Use Policy.

PROVISION OF NBN SERVICES. 2.1 The NBN Service is for the supply of: (a) a NBN Broadband Service; or (b) a NBN Voice Service; or (c) both a NBN Broadband service a NBN Voice Service over the National Broadband Network and Supplier network whether as a layer 2 service or a layer 3 service. 2.2 We will provide the NBN Services to you, as specified in your Application, when your services are transferred from your current Supplier to us and upon completion of installation of any necessary Equipment and any other arrangements with another Supplier for the provision of the NBN Services have been completed. 2.3 We will provide the required NBN Services subject to availability, geographical and technical capability. There may also be times when maintenance being performed on the Services limits availability. We are not obliged to provide you with NBN Services where availability, geography or technical capability affect the application or installation of the Service to your premises. 2.4 We do not warrant that the NBN Services will be free of interruption, delays or faults. You acknowledge and agree: (a) that certain NBN Services may not suitable for (and is not supplied for the purpose of) supporting any application which need continuous fault free services, mission critical purposes, or in circumstances where life-life- threatening emergencies can occur; and (b) that you are responsible for making your own assessment of whether you need continuous fault free services and obtaining and implementing advice about alternative telecommunication services suitable for such purposes. 2.6 You acknowledge and agree: (a) to receive the NBN Services for the Minimum Term specified in your Application, subject to your rights specified in this SFOA, and which commences on the date we activate your NBN Services; (b) that the connection of, or migration to, a NBN Service at the Site that is serviced may ultimately result in all fixed telephone and broadband services at the Site being provided, or being only capable of being provided, over the same communications line as the NBN Service; (c) the NBN Service which is supplied by means of the National Broadband Network cannot be supplied over the same line as a data carriage service supplied by means of a copper network and each such service will be automatically disconnected; (d) to provide us, our Suppliers or NBN Co with safe, timely and reasonable access to your premises during Business Hours to ensure the supply of the NBN Service, if required. We reserve the right to charge you, if we or our Supplier are unable to obtain access to your premises at the agreed appointment time; (e) to provide, when required by our Suppliers, written consent from the owner of the End User premises for the activation of, or migration to, the NBN Services and the installation of the Related Equipment; and (f) that our Supplier or NBN Co may use your details, including full name, billing address and street address, to the extent necessary or desirable in connection with the supply of the NBN Services and Related Equipment. 2.7 We will use all reasonable endeavours to provide you with information regarding the progress of resolving any reported fault, but you acknowledge that we are only required to do so if any new information is available. 2.8 Provided that any relevant Service Number is capable of being transferred, you may transfer it from your current Supplier to us subject to the terms of this SFOA. 2.9 You acknowledge and confirm that: (a) there is no person at the premises who requires Priority Assistance or is a Priority Customer; (b) in relation to migrations, you may experience an outage on all existing services while the NBN Services are being provisioned, and that you will not be able to receive or make any telephone calls (including to the 000 emergency service) for the duration of the outage; (c) to the extent permitted by law, you agree to a complete waiver from Part 5 of the Telecommunications (Consumer Protections and Service Standards) Xxx 0000 Act 1999 (Cth) for all the existing and proposed fixed line voice services at the premises for the duration of the outage caused by the activation of, or migration to, the NBN Service; (d) the activation of, or migration to, an NBN Service may mean that incompatible products may not function as expected; and (e) the installation and operation of a Monitoring Service may cause temporary disruptions to the NBN Service. 2.10 In using the NBN Services you agree to comply with our Fair Use Policy.