Provision of the Services. The Supplier acknowledges and agrees that the Customer relies on the skill and judgment of the Supplier in the provision of the Services and the performance of its obligations under this Call Off Contract. The Supplier shall ensure that the Services: comply in all respects with the description of the Services in Call Off Schedule 2 ( Services) or elsewhere in this Call Off Contract; and are supplied in accordance with the provisions of this Call Off Contract (including the Call Off Tender) and the Tender. The Supplier shall perform its obligations under this Call Off Contract in accordance with: all applicable Law; Good Industry Practice; the Standards; the Security Policy; the ICT Policy (if so required by the Customer); and the Supplier's own established procedures and practices to the extent the same do not conflict with the requirements of Clauses 7.1.3(a) to 7.1.3(e). The Supplier shall: at all times allocate sufficient resources with the appropriate technical expertise to supply the Deliverables and to provide the Services in accordance with this Call Off Contract; subject to Clause 22.1 (Variation Procedure), obtain, and maintain throughout the duration of this Call Off Contract, all the consents, approvals, licences and permissions (statutory, regulatory contractual or otherwise) it may require and which are necessary for the provision of the Services; ensure that any services recommended or otherwise specified by the Supplier for use by the Customer in conjunction with the Deliverables and/or the Services shall enable the Deliverables and/or the Services to meet the requirements of the Customer; ensure that the Supplier Assets will be free of all encumbrances (except as agreed in writing with the Customer); ensure that the Services are fully compatible with any Customer Property or Customer Assets described in Call Off Schedule 4 (Implementation Plan) (or elsewhere in this Call Off Contract) or otherwise used by the Supplier in connection with this Call Off Contract; minimise any disruption to the Sites and/or the Customer's operations when providing the Services; ensure that any Documentation and training provided by the Supplier to the Customer are comprehensive, accurate and prepared in accordance with Good Industry Practice; co-operate with the Other Suppliers and provide reasonable information (including any Documentation), advice and assistance in connection with the Services to any Other Supplier and, on the Call Off Expiry Date for any rea...
Provision of the Services. B1 The Services
B1.1 The Contractor shall provide the Services during the Contract Period in accordance with XXX’x requirements as set out in the Specification Schedule and the terms of this Contract. XXX shall have the power to inspect and examine the performance of the Services at XXX’x Premises at any reasonable time or, provided that XXX gives reasonable notice to the Contractor, at any other premises where any part of the Services is being performed.
B1.2 In providing the Services, the Contractor shall comply with and take into account all applicable laws, enactments, orders, regulations and other similar instruments, the requirements of any court with relevant jurisdiction and any local, national or supranational agency, inspectorate, minister, ministry, official or public or statutory person of the government of the United Kingdom or of the European Union.
B1.3 If XXX informs the Contractor that XXX considers that any part of the Services do not meet the requirements of the Contract or differ in any way from those requirements, and this is other than as a result of default or negligence on the part of XXX, the Contractor shall at its own expense re-schedule and perform the work correctly within such reasonable time as may be specified by XXX.
B1.4 Without prejudice to any other rights and remedies XXX may have pursuant to the Contract, the Contractor shall reimburse XXX for all reasonable costs incurred by XXX which have arisen as a direct consequence of the Contractor’s delay in the performance of the Contract which the Contractor has failed to remedy after being given reasonable notice by XXX. B2 Standard of Work B2.1 The Contractor shall at all times comply with the Quality Standards, and where applicable shall maintain accreditation with the relevant Quality Standards authorisation body. To the extent that the standard of work has not been specified in the Contract, the Contractor shall use the best applicable techniques and standards and execute the Contract with all reasonable care, skill and diligence, and in accordance with good industry practice.
Provision of the Services. 6.1 The Service Provider shall, throughout the term of this Agreement, provide the Services to the Client in accordance with the terms and conditions of this Agreement. The Service Provider shall be responsible for ensuring that it complies with all statutes, regulations, byelaws, standards, codes of conduct and any other rules relevant to the provision of the Services.
6.2 The Service Provider shall use all due and proper care to ensure that the manner in which it provides the Services does not have any adverse effect on the name, reputation, image or business of the Client.
6.3 In the event that the Service Provider commits any breach of any of the terms and conditions of this Agreement by failing to provide the Services to the required Service Levels or commits any other breach which adversely affects the provision of the same, the following provisions will apply:
6.3.1 the Client may give written notice to the Service Provider requiring the Service Provider to rectify the breach;
6.3.2 if the Service Provider fails to comply with any such notice given;
6.3.3 The client will have the right to cancel the contract. The Service Provider’s liability will be strictly limited to a full and complete refund of any monies paid to them by the client in respect of this contract.
Provision of the Services. 2.1 The Budget Proposal shall be valid for a period of ninety (90) calendar days from the date on which it is forwarded to the Client by Bilendi.
2.2 By agreeing to any Budget Proposal in writing or by email, the Client agrees to the terms of these general terms and conditions of service and acknowledges that the Agreement governs the provision of the Services.
2.3 The Client must provide Bilendi with all the documents and other items required, including but not limited to the Questionnaire and with all the data and other information required for the provision of the Services within a sufficient timeframe to enable Bilendi to provide the Services in accordance with the Agreement. The Client shall ensure the accuracy, relevance and comprehensiveness of the Questionnaire and of any other documents, information, data and instructions provided to Bilendi.
2.4 Bilendi shall select the Panelists depending on the criteria chosen by the Client, in accordance with the Budget Proposal. Regardless of the Services provided by Bilendi, whether “Sample Only” or “Full Service”, Bilendi shall invite the Panelists selected to reply to the Client’s Questionnaire via email. Bilendi may add any useful comments relating to the Access Panel and to the Panelist’s opportunity to win points or other bonuses, to the wording of the invitation. Bilendi undertakes to send the emails containing the invitation to reply to the Questionnaire to the selected Panelists within the timeframe and the frequency set out in the Budget Proposal. Bilendi reserves the right at its absolute discretion not to invite its Panelists to participate in the Questionnaire if it considers that a survey may be contrary to the general interests of the Access Panel.
2.5 Bilendi reserves the right to sub-contract all or part of the Services to any third party of its choice, which the Client expressly agrees to.
Provision of the Services. 3.1 The Supplier agrees to supply the Services to the Customer from the Commencement Date for the relevant Service upon the terms and conditions of this Agreement, and in consideration of the payment of the Charges by the Customer.
Provision of the Services. OVHcloud undertakes to provide the Service to the Client within the time provided during the Order, or lacking the information or agreement on the provision’s date of the Service within fifteen (15) days following the confirmation of the Order. If the Service is not provided with the aforementioned time, the Client may request the cancellation of the transaction by registered letter with acknowledgement of receipt or by creating a ticket through its Management Interface by precising in the subject message “Termination for default in the Provision of the Services”. Sums already paid by the Client are reimbursed within fourteen (14) days following the cancellation of the Order.
Provision of the Services. We will: (a) provide you with access to the Services as described in this MSA and any applicable Order Forms with reasonable skill and care; (b) provide you with Premium Support (or enhanced 24/7 Support if you have purchased it) in accordance with the document available at xxx.xxxxxx.xxx/xxxxx (a copy may be attached to an Order Form but will still be subject to change in accordance with this URL). We grant you a non- exclusive, revocable, non-transferable, non-sub-licensable right to permit Users to access and use the Services during a Subscription Period. If you are subscribing to an on- premise or partially hosted Service, We also grant you a non-exclusive, revocable, non-transferable, non-sub- licensable licence to download, install and use 1 copy of the On-Premise Software on your private infrastructure during your Subscription Period. Access and use to and of the Services are generally permitted for your business purposes only, however access and use of and to any reporting Software is for your internal business purposes only. Access and use for personal or private use, or for the benefit of any third party, is not permitted. Access rights in and to the Software and Services are licensed (not sold).
Provision of the Services. 2.1 With effect from the Commencement Date, the Service Provider shall, throughout the Term of the Agreement, provide the Services to the Client.
2.2 The Service Provider shall provide the Services with reasonable skill and care, commensurate with prevailing standards in the vehicle logistics sector in the United Kingdom.
2.3 The Service Provider shall act in accordance with all reasonable instructions given to it by the Client provided such instructions are compatible with the specification of Services provided in the Agreement.
2.4 The Service Provider shall be responsible for ensuring that it complies with all statutes, regulations, byelaws, standards, codes of conduct and any other rules relevant to the provision of the Services.
2.5 The Service Provider shall use all reasonable endeavours to accommodate any reasonable changes in the Services that may be requested by the Client, subject to the Client’s acceptance of any related reasonable changes to the Fees that may be due as a result of such changes.
Provision of the Services.
2.1 Company shall provide the Services in accordance with the terms of the Agreement and shall endeavour to perform the Services in accordance with the Service Levels.
2.2 Company does not covenant, represent or warrant to Customer, expressed or implied, that its provision of the Services shall be fault-free or continuous or that Services will be available from applicable Requested Service Start Dates or RFS Dates shown in Service Orders. If Customer intends to change or terminate the provision of Services before the Requested Service Start Dates or RFS Dates, Customer shall be responsible to pay any costs incurred by the Company and any costs incurred by the third-party provider for the provision of Services.
2.3 Customer acknowledges and agrees that Company has the reasonable discretion to determine or vary, without notice to Customer, the means of providing the Services to Customer, including varying the method, technology and route of delivery of the Services to Customer provided that the Service Levels are maintained.
Provision of the Services. We will: (a) provide you with access to the Services set out on Order Forms with reasonable skill and care; (b) use Smart Data and Threat Data to provide insights, advice and reporting to you and Users; (c) provide you with Support; and (d) create a single account for you within the relevant Service(s) and/or associated systems (Your Account). We grant you a non-exclusive, revocable, non-transferable, non-sub- licensable: (a) right to permit Users to access and use the Services during a Subscription Period; and (b) licence to install 1 copy (in object code format) of the Plug-Ins on User devices; (c) if relevant to the Services you are subscribed to, to use any Service API. APIs may not be used for testing or to create or produce new applications. If you subscribe to an on-premise or partially hosted Service, We grant you a non-exclusive, revocable, non- transferable, non-sub-licensable licence to download, install and use 1 copy of the On-Premise Software (in object code format) on your private infrastructure during your Subscription Period. Access to and use of the Services and APIs are permitted for your business purposes only except for use of reports and reporting Software which are for your internal business purposes only. Access and use for personal or private use, or for the benefit of a third-party, is not permitted. Rights in and to the Software and Services are licensed (not sold). We reserve the right to insert the words “This email is protected by Egress” in the footer of outbound emails which are scanned or encrypted using the Services.
