Common use of Provision of Transportation Services Clause in Contracts

Provision of Transportation Services. The MCP shall ensure transportation pick-up is completed not more than 15 minutes before or 15 minutes after the pre-scheduled pick-up time, ensuring the member is on time for their appointment. Following a scheduled appointment, transportation pick-up shall be completed no more than 30 minutes after a request for pick-up following a scheduled appointment. The vendor shall attempt to contact the member if he/she does not respond at pick-up. a. The transportation vendor shall not leave the pick-up location prior to the pre-scheduled pick-up time. b. The MCP shall identify and accommodate any special transportation assistance needs of their members (e.g., door-to-door assistance, attendant support, member-specific timeliness requirements). Member-specific needs shall be communicated to the transportation vendor and updated as frequently as is needed to support the member’s needs. Where applicable, these needs shall be documented in the member’s care plan. c. The MCP shall submit a plan for the provision of transportation services during winter snow and other weather emergencies, specifying identification, triage, transportation of consumers requiring critical services, notification to consumers of canceled transportation and rescheduling. The plan shall specify the snow emergency level and any other weather-related criteria that require a change to scheduled transportation. The MCP shall notify the Contract Administrator immediately when transportation is canceled in accordance with the plan.

Provision of Transportation Services. The MCP shall ensure transportation pick-up is completed not more than 15 minutes before or 15 minutes after the pre-scheduled pick-up time, ensuring the member is on time for their appointment. Following a scheduled appointment, transportation pick-up shall be completed no more than 30 minutes after a request for pick-up following a scheduled appointment. The vendor shall attempt to contact the member if he/she does not respond at pick-up. a. The transportation vendor shall not leave the pick-up location prior to the pre-scheduled pick-up time. b. The MCP shall identify and accommodate any the special transportation assistance needs of their members (e.g., door-to-door assistance, attendant support, member-specific timeliness requirements). Member-specific needs shall be communicated to the transportation vendor and updated as frequently as is needed to support the member’s needs. Where applicable, these needs shall be documented in the member’s care plan. c. The MCP shall submit a plan for the provision of transportation services during winter snow and other weather emergencies, specifying identification, triage, transportation of consumers requiring critical services, notification to consumers of canceled transportation and rescheduling. The plan shall specify the snow emergency level and any other weather-related criteria that require a change to scheduled transportation. The MCP shall notify the Contract Administrator immediately when transportation is canceled in accordance with the plan.

Provision of Transportation Services. The MCP shall must ensure transportation pick-up is completed not more than 15 minutes before or 15 minutes after the pre-scheduled pick-up time, ensuring the member is on time for their appointment. Following a scheduled appointment, transportation pick-up shall must be completed no more than 30 minutes after a request for pick-up following a scheduled appointment. The vendor shall must attempt to contact the member if he/she does not respond at pick-up. a. The transportation vendor shall must not leave the pick-up location prior to the pre-scheduled pick-up time. b. The MCP shall must identify and accommodate any the special transportation assistance needs of their members (e.g., door-to-door assistance, attendant support, member-specific timeliness requirements). Member-specific needs shall must be communicated to the transportation vendor and updated as frequently as is needed to support the member’s needs. Where applicable, these needs shall must be documented in the member’s care plan. c. The MCP shall must submit a plan for the provision of transportation services during winter snow and other weather emergencies, specifying identification, triage, transportation of consumers requiring critical services, notification to consumers of canceled transportation and rescheduling. The plan shall must specify the snow emergency level and any other weather-related criteria that require a change to scheduled transportation. The MCP shall must notify the Contract Administrator immediately when transportation is canceled in accordance with the plan.