Common use of PROVISION OF VOICE SERVICES Clause in Contracts

PROVISION OF VOICE SERVICES. 23.1 We will provide the Voice Services to you, as specified in your Application, when your accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary equipment and any other arrangements with another Supplier for the provision of the Voice Services have been completed or when your account with us has been established. 23.2 If you fail to nominate the required Voice Services option in your Application, we will assume you wish to select us as your full service telecommunications provider. 23.3 We will provide you with the relevant Voice Services, unless you dial another override code or, if required for access, you dial our override code as notified to you from time to time. 23.4 We will provide the Voice Services using such of our facilities and services or those of other Suppliers as we may determine from time to time. 23.5 We will provide the required Voice Services subject to availability, geographical and technical capability. There may also be times when availability is limited due to maintenance being performed. We are not obliged to provide you with Voice Services where capacity, geography, or technical capability, affect the application or installation of the Service to your premises. We do not warrant that the Voice Services will be free of interruption, delays, or fault. 23.6 To the extent we provide you with a standard telephone service as defined in the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth) (“CSG”). Certain specified enhanced call handling features, we may be obliged to comply with the CSG, you acknowledge and agree: 23.6.1 The CSG sets performance standards for service connection times, fault repair times and keeping appointments to provide you with these services. The CSG does not apply to customer equipment (including Equipment) or to customers who have more than five telephone lines; 23.6.2 Where you have nominated in your Application to waive (where applicable to the Voice Services nominated in your Application) in whole or part your CSG rights in relation to certain Voice Services that we are not obliged to provide you with the CSG. 23.6.3 Where applicable, if we fail to meet CSG performance standards you may be entitled to specified monetary compensation. Our CSG policy is available on our website. 23.7 You acknowledge that we reserve the right to bar access to 1900 numbers, data calls, internet service providers and any other calls as set out in clause 4.2 or in a Fair Use Policy or as we deem necessary from time to time. If you wish to bar access to premium rate services from your Voice Service, please contact us. 23.8 If you are on a Minimum Term Contract: 23.8.1 The fixed minimum term of your Minimum Term Contract specified in your Application commences on the date that you sign your Application; 23.8.2 For the fixed term of your Minimum Term Contract you agree: 23.8.2.1 to maintain us as your carrier for, as a minimum, the voice services; and 23.8.2.2 to maintain the same level of business (or more) with us than as at the date that you sign your Application; 23.8.2.3 you agree to give us reasonable notice in advance of any significant changes in your telecommunications requirements so that we can plan for these changes; and 23.8.2.4 you acknowledge that the pricing available to you under the SFOA is subject to you maintaining us as your carrier for, as a minimum, the voice services.

PROVISION OF VOICE SERVICES. 23.1 We will provide the Voice Services to you, as specified in your Application, when your accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary equipment and any other arrangements with another Supplier for the provision of the Voice Services have been completed or when your account with us has been established. 23.2 If you fail to nominate the required Voice Services option in your Application, we will assume you wish to select us as your full service telecommunications provider. 23.3 We will provide you with the relevant Voice Services, unless you dial another override code or, if required for access, you dial our override code as notified to you from time to time. 23.4 We will provide the Voice Services using such of our facilities and services or those of other Suppliers as we may determine from time to time. 23.5 We will provide the required Voice Services subject to availability, geographical and technical capability. There may also be times when availability is limited due to maintenance being performed. We are not obliged to provide you with Voice Services where capacity, geography, or technical capability, affect the application or installation of the Service to your premises. We do not warrant that the Voice Services will be free of interruption, delays, or fault. 23.6 To the extent we provide you with a standard telephone service (as defined in the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth) (“CSG”). This code is available at xxxx://xxx.xxxx.xxx.xx/XXX/XXXXXXXX/xx=XX_0000. Certain specified enhanced call handling features, we may be obliged to comply with the CSG, you acknowledge and agree: 23.6.1 The CSG sets performance standards for service connection times, fault repair times and keeping appointments to provide you with these services. The CSG does not apply to customer equipment (including Equipment) or to customers who have more than five telephone lines; 23.6.2 Where you have nominated in your Application to waive (where applicable to the Voice Services nominated in your Application) in whole or part your CSG rights in relation to certain Voice Services that we are not obliged to provide you with the CSG. 23.6.3 Where applicable, if we fail to meet CSG performance standards you may be entitled to specified monetary compensation. Our CSG policy is available on our website. 23.7 You acknowledge that we reserve the right to bar access to 1900 numbers, data calls, internet service providers and any other calls as set out in clause 4.2 or in a Fair Use Policy or as we deem necessary from time to time. If you wish to bar access to premium rate services from your Voice Service, please contact us. 23.8 If you are on a Minimum Term Contract: 23.8.1 The fixed minimum term of your Minimum Term Contract specified in your Application commences on the date that you sign your Application; 23.8.2 For the fixed term of your Minimum Term Contract you agree: 23.8.2.1 to maintain us as your carrier for, as a minimum, the voice services; and 23.8.2.2 to maintain the same level of business (or more) with us than as at the date that you sign your Application; 23.8.2.3 you agree to give us reasonable notice in advance of any significant changes in your telecommunications requirements so that we can plan for these changes; and 23.8.2.4 you acknowledge that the pricing available to you under the SFOA is subject to you maintaining us as your carrier for, as a minimum, the voice services.

PROVISION OF VOICE SERVICES. 23.1 24.1 We will provide the Voice Services to you, as specified in your Application, when your accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary equipment and any other arrangements with another Supplier for the provision of the Voice Services have been completed or when your account with us has been established. 23.2 24.2 If you fail to nominate the required Voice Services option in your Application, we will assume you wish to select us as your full service telecommunications provider. 23.3 24.3 We will provide you with the relevant Voice Services, unless you dial another override code or, if required for access, you dial our override code as notified to you from time to time.. xxxxXxx Standard Form of Agreement | 3 May 2017 23.4 24.4 We will provide the Voice Services using such of our facilities and services or those of other Suppliers as we may determine from time to time. 23.5 24.5 We will provide the required Voice Services subject to availability, geographical and technical capability. There may also be times when availability is limited due to maintenance being performed. We are not obliged to provide you with Voice Services where capacity, geography, or technical capability, affect the application or installation of the Service to your premises. We do not warrant that the Voice Services will be free of interruption, delays, or fault. 23.6 24.6 To the extent we provide you with a standard telephone service service, as defined in the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth) (“CSG”). Certain specified enhanced call handling features, we may be obliged to comply with the CSG, you acknowledge and agree: 23.6.1 The 24.6.1 the CSG sets performance standards for service connection times, fault repair times and keeping appointments to provide you with these services. The CSG does not apply to customer equipment (including Equipment) or to customers who have more than five telephone lines; 23.6.2 Where 24.6.2 where you have nominated in your Application to waive (where applicable to the Voice Services nominated in your Application) your rights and protections in whole or part your under the CSG rights in relation to certain Voice Services that we are not obliged to provide you with the CSG; 24.6.2.1 If you have waived your rights and protections under the CSG, nothing in this agreement entitles you under section 118A of the Telecommunication (Consumer Protection and Service Standards) Act 1999 or otherwise to recover contribution from us for CSG payment made by us to you; and. 23.6.3 Where 24.6.3 where applicable, if we fail to meet CSG performance standards you may be entitled to specified monetary compensation. Our CSG policy is available on our website. 23.7 24.7 You acknowledge that we reserve the right to bar Bar access to 1900 numbers, data calls, internet service providers and any other calls as set out in clause 4.2 or in a Fair Use Policy fair use policy or as we deem necessary from time to time. If you wish to bar Bar access to premium rate services from your Voice Service, please contact us. 23.8 24.8 If you are on a Minimum Term Contract: 23.8.1 The 24.8.1 the fixed minimum term of your Minimum Term Contract specified in your Application commences on the date that you sign your Application; 23.8.2 For 24.8.2 for the fixed term of your Minimum Term Contract you agree: 23.8.2.1 (i) to maintain us as your carrier provider for, as a minimum, the voice contracted services; and 23.8.2.2 (ii) to maintain the same level of business (or more) with us than as at the date that you sign your Application; 23.8.2.3 24.8.3 you agree to give us reasonable notice in advance of any significant changes in your telecommunications requirements so that we can plan for these changes; and 23.8.2.4 24.8.4 you acknowledge that the pricing available to you under the SFOA is subject to you maintaining us as your carrier provider for, as a minimum, the voice contracted services.

PROVISION OF VOICE SERVICES. 23.1 We will provide the Voice Services to you, as specified in your Application, when your accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary equipment and any other arrangements with another Supplier for the provision of the Voice Services have been completed or when your account with us has been established. 23.2 If you fail to nominate the required Voice Services option in your Application, we will assume you wish to select us as your full service telecommunications provider. 23.3 We will provide you with the relevant Voice Services, unless you dial another override code or, if required for access, you dial our override code as notified to you from time to time. 23.4 We will provide the Voice Services using such of our facilities and services or those of other Suppliers as we may determine from time to time. 23.5 We will provide the required Voice Services subject to availability, geographical and technical capability. There may also be times when availability is limited due to maintenance being performed. We are not obliged to provide you with Voice Services where capacity, geography, or technical capability, affect the application or installation of the Service to your premises. We do not warrant that the Voice Services will be free of interruption, delays, or fault. 23.6 To the extent we provide you with a standard telephone service (as defined in the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth) (“CSG”). Certain specified enhanced call handling features, we may be obliged to comply with the CSG, you acknowledge and agree: 23.6.1 The CSG sets performance standards for service connection times, fault repair times and keeping appointments to provide you with these services. The CSG does not apply to customer equipment (including Equipment) or to customers who have more than five telephone lines; 23.6.2 Where you have nominated in your Application to waive (where applicable to the Voice Services nominated in your Application) in whole or part your CSG rights in relation to certain Voice Services that we are not obliged to provide you with the CSG. 23.6.3 Where applicable, if we fail to meet CSG performance standards you may be entitled to specified monetary compensation. Our CSG policy is available on our website. 23.7 You acknowledge that we reserve the right to bar Bar access to 1900 numbers, data calls, internet service providers and any other calls as set out in clause 4.2 or in a Fair Use Policy or as we deem necessary from time to time. If you wish to bar Bar access to premium rate services from your Voice Service, please contact us. 23.8 If you are on a Minimum Term Contract: 23.8.1 The fixed minimum term of your Minimum Term Contract specified in your Application commences on the date that you sign your Application; 23.8.2 For the fixed term of your Minimum Term Contract you agree: 23.8.2.1 to maintain us as your carrier for, as a minimum, the voice services; and 23.8.2.2 to maintain the same level of business (or more) with us than as at the date that you sign your Application; 23.8.2.3 you agree to give us reasonable notice in advance of any significant changes in your telecommunications requirements so that we can plan for these changes; and 23.8.2.4 you acknowledge that the pricing available to you under the SFOA is subject to you maintaining us as your carrier for, as a minimum, the voice services.

PROVISION OF VOICE SERVICES. 23.1 24.1 We will provide the Voice Services to you, as specified in your Application, when your accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary equipment and any other arrangements with another Supplier for the provision of the Voice Services have been completed or when your account with us has been established. 23.2 24.2 If you fail to nominate the required Voice Services option in your Application, we will assume you wish to select us as your full service telecommunications provider. 23.3 24.3 We will provide you with the relevant Voice Services, unless you dial another override code or, if required for access, you dial our override code as notified to you from time to time. 23.4 24.4 We will provide the Voice Services using such of our facilities and services or those of other Suppliers as we may determine from time to time. 23.5 24.5 We will provide the required Voice Services subject to availability, geographical and technical capability. There may also be times when availability is limited due to maintenance being performed. We are not obliged to provide you with Voice Services where capacity, geography, or technical capability, affect the application or installation of the Service to your premises. We do not warrant that the Voice Services will be free of interruption, delays, or fault. 23.6 24.6 To the extent we provide you with a standard telephone service (as defined in the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth) (“CSG”). This code is available at xxxx://xxx.xxxx.xxx.xx. Certain specified enhanced call handling features, we may be obliged to comply with the CSG, you acknowledge and agree: 23.6.1 24.6.1 The CSG sets performance standards for service connection times, fault repair times and keeping appointments to provide you with these services. The CSG does not apply to customer equipment (including Equipment) or to customers who have more than five telephone lines; 23.6.2 24.6.2 Where you have nominated in your Application to waive (where applicable to the Voice Services nominated in your Application) in whole or part your CSG rights in relation to certain Voice Services that we are not obliged to provide you with the CSG. 23.6.3 24.6.3 Where applicable, if we fail to meet CSG performance standards you may be entitled to specified monetary compensation. Our CSG policy is available on our website.Our Website 23.7 24.7 You acknowledge that we reserve the right to bar Bar access to 1900 numbers, data calls, internet service providers and any other calls as set out in clause 4.2 or in a Fair Use Policy fair use policy or as we deem necessary from time to time. If you wish to bar Bar access to premium rate services from your Voice Service, please contact us. 23.8 24.8 If you are on a Minimum Term Contract: 23.8.1 24.8.1 The fixed minimum term of your Minimum Term Contract specified in your Application commences on the date that you sign your Application; 23.8.2 24.8.2 For the fixed term of your Minimum Term Contract you agree: 23.8.2.1 to 24.8.3 To maintain us as your carrier Service Provider for, voice services as a minimum, the voice services; and 23.8.2.2 to 24.8.4 To maintain the same level of business (or more) with us than as at the date that you sign your Application; 23.8.2.3 you 24.8.5 You agree to give us reasonable notice in advance of any significant changes in your telecommunications requirements so that we can plan for these changes; and 23.8.2.4 you 24.8.6 You acknowledge that the pricing available to you under the SFOA Agreement is subject to you maintaining us as your carrier for, Service Provider for voice services as a minimum, the voice services.

PROVISION OF VOICE SERVICES. 23.1 24.1 We will provide the Voice Services to you, as specified in your Application, when your accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary equipment and any other arrangements with another Supplier for the provision of the Voice Services have been completed or when your account with us has been established. 23.2 24.2 If you fail to nominate the required Voice Services option in your Application, we will assume you wish to select us as your full service telecommunications provider. 23.3 24.3 We will provide you with the relevant Voice Services, unless you dial another override code or, if required for access, you dial our override code as notified to you from time to time. 23.4 24.4 We will provide the Voice Services using such of our facilities and services or those of other Suppliers as we may determine from time to time. 23.5 24.5 We will provide the required Voice Services subject to availability, geographical and technical capability. There may also be times when availability is limited due to maintenance being performed. We are not obliged to provide you with Voice Services where capacity, geography, or technical capability, affect the application or installation of the Service to your premises. We do not warrant that the Voice Services will be free of interruption, delays, or fault. 23.6 24.6 To the extent we provide you with a standard telephone service (as defined in the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cth) (“CSG”). This code is available at xxxx://xxx.xxxx.xxx.xx. Certain specified enhanced call handling features, we may be obliged to comply with the CSG, you acknowledge and agree: 23.6.1 24.6.1 The CSG sets performance standards for service connection times, fault repair times and keeping appointments to provide you with these services. The CSG does not apply to customer equipment (including Equipment) or to customers who have more than five telephone lines; 23.6.2 24.6.2 Where you have nominated in your Application to waive (where applicable to the Voice Services nominated in your Application) in whole or part your CSG rights in relation to certain Voice Services that we are not obliged to provide you with the CSG. 23.6.3 24.6.3 Where applicable, if we fail to meet CSG performance standards you may be entitled to specified monetary compensation. Our CSG policy is available on our website.Our Website 23.7 24.7 You acknowledge that we reserve the right to bar Bar access to 1900 numbers, data calls, internet service providers and any other calls as set out in clause 4.2 or in a Fair Use Policy fair use policy or as we deem necessary from time to time. If you wish to bar Bar access to premium rate services from your Voice Service, please contact us. 23.8 24.8 If you are on a Minimum Term Contract: 23.8.1 24.8.1 The fixed minimum term of your Minimum Term Contract specified in your Application commences on the date that you sign your Application; 23.8.2 24.8.2 For the fixed term of your Minimum Term Contract you agree: 23.8.2.1 to 24.8.3 To maintain us as your carrier Service Provider for, voice services as a minimum, the voice services; and 23.8.2.2 to 24.8.4 To maintain the same level of business (or more) with us than as at the date that you sign your Application; 23.8.2.3 you 24.8.5 You agree to give us reasonable notice in advance of any significant changes in your telecommunications requirements so that we can plan for these changes; and 23.8.2.4 you 24.8.6 You acknowledge that the pricing available to you under the SFOA Agreement is subject to you maintaining us as your carrier for, Service Provider for voice services as a minimum, the voice servicesminimum .

PROVISION OF VOICE SERVICES. 23.1 We will provide the Voice Services to you, as specified in your Application, when your accounts are transferred from your current Supplier to us and upon (the later of) completion of installation of any necessary equipment and any other arrangements with another Supplier for the provision of the Voice Services have been completed or when your account with us has been established. 23.2 If you fail to nominate the required Voice Services option in your Application, we will assume you wish to select us as your full service telecommunications provider. 23.3 We will provide you with the relevant Voice Services, unless you dial another override code or, if required for access, you dial our override code as notified to you from time to time. 23.4 We will provide the Voice Services using such of our facilities and services or those of other Suppliers as we may determine from time to time. 23.5 We will provide the required Voice Services subject to availability, geographical and technical capability. There may also be times when availability is limited due to maintenance being performed. We are not obliged to provide you with Voice Services where capacity, geography, or technical capability, affect the application or installation of the Service to your premises. We do not warrant that the Voice Services will be free of interruption, delays, or fault. 23.6 To the extent we provide you with a standard telephone service as defined in the Telecommunications (Consumer Protection and Service Standards) Act 1999 Xxx 0000 (Cth) (“CSG”). Certain specified enhanced call handling features, we may be obliged to comply with the CSG, you acknowledge and agree: 23.6.1 The CSG sets performance standards for service connection times, fault repair times and keeping appointments to provide you with these services. The CSG does not apply to customer equipment (including Equipment) or to orto customers who have more than five telephone lines; 23.6.2 Where you have nominated in your Application to waive (where applicable to the Voice Services nominated in your Application) in whole or part your CSG rights in relation to certain Voice Services that we are not obliged to provide you with the CSG. 23.6.3 Where applicable, if we fail to meet CSG performance standards you may be entitled to specified monetary compensation. Our CSG policy is available on our website. 23.7 You acknowledge that we reserve the right to bar access to 1900 numbers, data calls, internet service providers and any other calls as set out in clause 4.2 or in a Fair Use Policy or as we deem necessary from time to time. If you wish to bar access to premium rate services from your Voice Service, please contact us. 23.8 If you are on a Minimum Term Contract: 23.8.1 The fixed minimum term of your Minimum Term Contract specified in your inyour Application commences on the date that you sign your Application; 23.8.2 For the fixed term of your Minimum Term Contract you agree: 23.8.2.1 to maintain us as your carrier for, as a minimum, the voice services; and 23.8.2.2 to maintain the same level of business (or more) with us than as thanas at the date that you sign your Application; 23.8.2.3 you agree to give us reasonable notice in advance of any significant changes in your telecommunications requirements so requirementsso that we can plan for these changes; and 23.8.2.4 you acknowledge that the pricing available to you under the SFOA is subject to you maintaining us as your carrier for, as a minimum, the voice services.