Common use of Prudential and Vendor Obligations Clause in Contracts

Prudential and Vendor Obligations. 2.1.1 Vendor will process Remittances in accordance with the mutually agreed upon work flow diagrams, requirements definitions, associated data dictionaries and record layouts. All procedures and processing requirements will be approved in writing by Prudential prior to implementation. Vendor will operationalize any such procedures, instructions and/or processing requirements. The Vendor will support all aspects of on-going processing; for example, implementing process improvements and testing to support Prudential operational changes and quality initiatives, as set forth in Attachment F. Upon implementation of such changes, the Vendor will implement the appropriate controls and quality processes to ensure complete adherence to the changes. 2.1.2 Vendor will maintain documentation of all Prudential procedures and processing requirements, including documentation of version changes. Vendor will develop a process to communicate procedure changes to Vendor Resouces prior to implementation.