Customer Obligations. To facilitate NCR Voyix’s provision of the Hosting Services hereunder and Xxxxxxxx’s access and use of the Hosted NCR Voyix Software hereunder, Customer agrees to undertake the following:
(a) Provide and maintain the Customer Equipment at each of the Customer Locations in accordance with the minimum standards established by NCR Voyix, which as of the Effective Date include a windows-based PC and store level file server that each include a Windows operating system actively supported by Microsoft Corporation, an internet browser that is actively supported by Microsoft Corporation, and Customer Equipment maintained in good working order in accordance with the minimum standards recommended by the manufacturer;
(b) Provide and maintain access to the internet at each of the Customer Locations through a competent internet service provider (ISP), maintaining telephone or other telecommunication services necessary to connect each of Customer’s Locations to Customer’s ISP;
(c) Abide by the security procedures specified by NCR Voyix and perform reasonable and customary security practices to preclude attempts to circumvent any security procedures or utilize any unauthorized systems in an attempt to access the data of another Customer;
(d) Provide timely notification of any issues and give appropriate lead time to NCR Voyix for any special requests;
(e) Make all reasonable efforts to assist NCR Voyix in identifying, isolating and replicating issues found in the System; and
(f) Customer shall be solely responsible for the manner in which Customer and Customer’s users use the System and the Hosted Software. Customer shall ensure that only authorized users have access to any user identifications or passwords for use in connection with the System and the Hosted Software and that such authorized users shall not disclose such identifications or passwords to any other individual. Customer acknowledges and agrees that it is solely responsible for strictly maintaining the confidentiality and integrity of such identifications and passwords and Customer shall indemnify and hold harmless NCR Voyix from and against any liability, damages, or costs arising from Customer’s failure to comply with this obligation including, but not limited to, improper or unauthorized account access using Customer’s user identifications or passwords, provided such identifications or passwords were not improperly disseminated by NCR Voyix or any of its agent or representatives. Customer shall notify NCR...
Customer Obligations. 4.1 In addition to any other obligations set out in this Agreement, the Customer will:
4.1.1 comply with, and ensure that its Users comply with, all Applicable Law in the receipt and use of the Services;
4.1.2 comply with the Acceptable Use Policy and the Compliance Obligations and ensure their Users do; and
4.1.3 not re-sell the Services to a third-party without BT’s prior written approval or unless explicitly set out in a Schedule. If BT grants such approval, it will be conditional upon the Customer imposing on the relevant third-party in writing obligations no less onerous than those to which the Customer is subject under this Agreement (including the Compliance Obligations and the Acceptable Use Policy).
Customer Obligations. Company will comply with all applicable laws with respect to the @ Work Services, including, but not limited to, laws related to the export of technical or personal data. Company will only use the @ Work Services with content and data for which Company has all necessary rights.
Customer Obligations. 4.1 The Customer will provide the Company with all assistance, information and documentation necessary to enable the Company to provide the Services, and punctually comply with any Law or request from a Government Authority.
4.2 The Customer is under a continuing obligation to provide any information which may materially affect the capacity of the Customer to perform its obligations under the Agreement.
4.3 The Customer will keep confidential the Company's fees or charges and any waiver, discount, release or indulgence provided by the Company in relation to the provision of the Services.
Customer Obligations. 2.1 Customer agrees it will:
2.1.1 only access the SaaS Service for its own internal business purposes;
2.1.2 comply with the terms and conditions of these SaaS Terms;
2.1.3 ensure that its hardware, network and systems comply with the relevant specifications provided by Civica from time to time;
2.1.4 not use the SaaS Service to store, reproduce, transmit, communicate or knowingly receive any material which is offensive, racist, abusive, indecent, defamatory, obscene, threatening or menacing (to be determined by Civica, in its sole discretion, acting reasonably);
2.1.5 make its own arrangements for internet access to access the SaaS Service, with the required type and version of browser as notified by Civica from time to time. Civica shall not be liable for Customer’s inability to access the SaaS Service if it is due to the Customer’s inability to establish an internet connection, or not having their browser set to the correct type and version for access;
2.1.6 obtain and shall maintain all necessary licences, consents, and permissions necessary for Civica, its contractors and agents to perform their obligations under these SaaS Terms; and
2.1.7 pay the additional fees to accommodate higher usage volumes (including the number of Authorised Users) when such usage limitations are exceeded.
2.2 Customer shall indemnify, keep indemnified and hold Civica harmless from and against all claims, liabilities, proceedings, costs, damages, losses, or expenses incurred by Civica caused by, or in any way connected with Customer’s access to the SaaS Service or the unauthorised access of the SaaS Service by any third party whether through breach of these SaaS Terms or the Contract or any other negligent or wrongful act.
2.3 Customer shall allow Civica reasonable access, as required, to provide the SaaS Service and/or undertake an audit of Customer’s use of the SaaS Service.
2.4 If the Customer or any of its Authorised Users requests the same or substantially the same advice or assistance on more than one occasion; or makes requests which may reasonably be considered excessive or an abuse of the support element of the SaaS Service, or requests advice or assistance for matters which a reasonable trained user ought to be able answer or solve for themselves, then Civica may do all or any of the following at its sole discretion:
2.4.1 require the Customer to take reasonable action with respect to the particular Authorised User(s) concerned;
2.4.2 refuse to answer any further ...
Customer Obligations. 41.1. The Customer undertakes to use the Services strictly in accordance with the Contract and such other conditions as may be notified in writing to the Customer by Comtact from time to time and in accordance with the relevant provisions of the Communications Xxx 0000 with any other applicable laws and regulations, any directions given by the Director General of the office of Telecommunications or other competent authority.
41.2. The Customer will ensure that neither the Customer nor anyone under their control may use the Services:- o as a means of communication for a purpose other than that for which the Services are provided or in a manner in which constitutes a violation or infringement of the rights of any other party; o to make offensive, indecent, menacing, nuisance or hoax calls or calls of a defamatory character or fraudulently or in connection with a criminal offence.
41.3. The Customer hereby indemnifies and shall keep indemnified Comtact against all liabilities, claims, damages, losses and expenses arising from any breach of the Customer’s obligations in clause 41.2 and against any claim which is made against Comtact and/or the TSP because the Services are misused in any way by the Customer. Comtact or TSP reserve the right to take further action as specified in clause 46.
41.4. In respect of LCR Services the Customer is responsible for checking that the Customer is not currently in a contract with any other supplier(s) before changing over the line rental or LCR services to Comtact. Comtact will not be liable for any cancellation charges or other fees charged by the Customer’s previous supplier.
41.5. The Customer will comply with current regulations for NGNs which includes but is not limited to the following: o the Customer will provide the caller pricing information for each number wherever the number is printed or published. o the Customer will notify callers of undue delays between a call being connected and the caller accessing the service o where required the Customer will obtain prior permission for premium rate numbers 41.6. Comtact cannot be held responsible for any costs, consequential or otherwise, incurred by the Customer in preparation for the commencement of services until such time that Comtact confirms the activation of NGN number(s). The Customer should not undertake any marketing activities or publication of numbers until an order confirmation has been received from Comtact.
Customer Obligations. 5.1 Save to the extent that the parties have agreed otherwise in writing, the Customer must provide to the Provider, or procure for the Provider, such:
(a) [co-operation, support and advice];
(b) [information and documentation]; and
(c) [governmental, legal and regulatory licences, consents and permits], as are reasonably necessary to enable the Provider to perform its obligations under this Agreement.
5.2 The Customer must provide to the Provider, or procure for the Provider, such access to the Customer's computer hardware, software, networks and systems as may be reasonably required by the Provider to enable the Provider to perform its obligations under this Agreement.
Customer Obligations. Customer’s use of the Service (including all content transmitted via the Service) and Vyve Equipment shall comply with all applicable laws, rules and regulations and the terms of this Master Agreement, Business AUP, Customer Privacy Notice and any other applicable Service policies available on Vyve’s website. Customer agrees not to resell or redistribute (whether for a fee or otherwise) the Service, or any portion thereof, including but not limited to any Vyve Equipment, or make any use of the Service other than for Customer’s internal business purposes, unless otherwise agreed in writing by Vyve. Customer shall ensure that its End Users’ use of the Vyve Equipment and Service, if any, shall comply with all applicable laws, rules and regulations and terms of this Master Agreement, Business AUP, Customer Privacy Notice and any other applicable Service policies available on Vyve’s website. Vyve may audit Customer's use of the Vyve Equipment and Service remotely or otherwise, to ensure Customer's compliance with this Master Agreement, Business AUP, Customer Privacy Notice and any other applicable Service policies available on Vyve’s website. Customer shall ensure that all Vyve Equipment at Customer’s and Customer’s End Users’ facilities remains free and clear of all liens and encumbrances, and Customer shall be responsible for loss or damage to the Vyve Equipment while at Customer's or an End User’s facilities. Customer is solely responsible for (a) all use (whether or not authorized) of the Service by Customer or any End User for purposes of this Master Agreement; (b) all content that is viewed, stored or transmitted via the Service, as applicable; and (c) all third party charges incurred for merchandise and services accessed via the Service, if any. Customer agrees to conform its equipment and software, and ensure that each End User conforms its equipment and software, to the technical specifications for the Service provided by Vyve from time to time. Customer shall not use, or allow the Services to be used, in a manner that would cause, or be likely to cause, Vyve to quality as a “Covered 911 Service Provider” as defined in C.F.R. §12.4 or any successor provision of the rules of the Federal Communication Commission. For avoidance of doubt, Customer and Vyve agree that any failure to satisfy the covenants set forth in the preceding sentence shall constitute a material breach of the Master Agreement.
Customer Obligations. 7.1 Customer shall be responsible for obtaining, installing, inter- connecting and maintaining all equipment, software and/or communications services necessary for inter-connection with MCI's network or otherwise for use in conjunction with the MCI Enhanced Services. Customer shall ensure that such equipment, software and/or services, including but not limited to computer operating systems, are compatible with MCI's requirements and that they continue to be compatible with subsequent revision levels of MCI-provided equipment, software and services. MCI shall exercise reasonable business efforts to provide Customer with prior notice of an modifications in MCI's requirements that may affect compatibility. Unless otherwise expressly agreed in writing. MCI shall have no responsibility for the availability, capacity and/or condition of any equipment, software or services obtained by Customer hereunder. Should Customer undertake to connect any MCI products or services to any other service or network, Customer shall indemnify and hold harmless MCI from any damages, costs, liabilities and expenses resulting from such connection or attempted connection, including but not limited to damages resulting from unauthorized use of, or access to, MCI's network.
7.2 Customer shall take, at its sole expense, all physical and information systems security measures reasonably necessary to protect all equipment, software and systems provided by MCI and its subcontractors in connection with the MCI Enhanced Services, whether owned by Customer, MCI, or MCI's subcontractors. Further, Customer shall be responsible for ensuring the security of Customer's data, and Customer acknowledges and agrees that MCI shall have no liability for any loss resulting from any unauthorized third-party access to any Customer data.
7.3 Customer agrees to provide MCI and its subcontractors and their respective employees and agents access to Customer's sites where any MCI Enhanced Services are provided (including access to associated equipment) as reasonably necessary for MCI and its subcontractors to perform the MCI Enhanced Services ordered hereunder.
7.4 Customer shall be responsible for obtaining any and all local permits and licenses necessary for performance under this Agreement (including each ESA Schedule annexed hereto). MCI shall reasonably cooperate with Customer to assist in the obtaining of permits. Customer shall indemnify and hold harmless MCI, its subcontractors and their respective agent...
Customer Obligations. Customer must ensure that (i) its Authorized Users have entered complete and accurate information about its company and person within the registration process and, but not limited to, have not used any pseudonyms, (ii) its Authorized Users use the Service in compliance with the terms of this Agreement and (iii) that its Authorized Users use reasonable efforts to prevent unauthorized access or use of the Service by employees not considered as Authorized Users or third parties, and to notify Service Provider promptly of any such unauthorized access or use.
