Common use of Purchaser's Basic Warranty Service Obligation Clause in Contracts

Purchaser's Basic Warranty Service Obligation. Purchaser's primary warranty service duty as a QSP is to identify and replace malfunctioning parts under warranty promptly and efficiently in accordance with Enova's technical service policies and parts stocking guide in effect from time to time. Purchaser shall make reasonable efforts to determine whether the end user has a valid warranty claim. Purchaser shall not recondition or retrofit any product or part and shall keep in a central location for Enova's inspection all defective Enova products and parts. At Enova's direction and expense, Purchaser shall return promptly to Enova all such defective products and parts. Purchaser shall not instruct an end user to return any Enova product or part directly to Enova.