Purpose of Consultation Procedure. The purpose of the consultation procedure is to endeavor to resolve any failure to meet the provisions of the Service Level Agreement. If a consultation occurs under this Section V, all parties must negotiate in good faith to endeavor to: 1. implement changes which will enable the Service Level Agreement provisions to be met – such changes may include, but are not limited to, modification of either or both parties’ respective operational resources; 2. agree to alternative Service Level Agreement provisions which meet the parties’ respective business requirements; or 3. otherwise find a solution such that within a reasonable time after the consultation, the inability to meet the Service Level Agreement provision(s) is reasonably expected to be less likely to occur in the future.
Appears in 208 contracts
Samples: Financial Administration and Accounting Services Agreement (Federated Hermes Fixed Income Securities, Inc.), Financial Administration and Accounting Services Agreement (Federated Hermes Total Return Series, Inc.), Financial Administration and Accounting Services Agreement (Federated Hermes Equity Funds)
