Common use of Quality Indicators Clause in Contracts

Quality Indicators. 9.1 The pharmacy has appropriate health promotion material available (as advised by the Council) for the client group, actively promotes its uptake and is able to discuss the contents of the material with the client, where appropriate. 9.2 The pharmacy reviews its standard operating procedures and the referral pathways for the service regularly. 9.3 The pharmacy participates in a Council organised audit of service supply as and when required. 9.4 The pharmacy co-operates with any locally agreed Council -led assessment of client experience such as working towards ‘You’re Welcome Quality Criteria’ accreditation

Quality Indicators. 9.1 The pharmacy has appropriate health promotion material available (as advised by the CouncilCouncil and Specialist Sexual Health Service) for the client group, actively promotes its uptake and is able to discuss the contents of the material with the client, where appropriate. 9.2 The pharmacy reviews its standard operating procedures and the referral pathways for the service regularly. 9.3 The pharmacy participates in a Council organised audit of service supply as and when required.. Reasonable notice will be given to the pharmacy prior to the audit 9.4 The pharmacy co-operates with any locally agreed Council -led assessment of client experience such as working towards ‘You’re Welcome Quality Criteria’ accreditation

Quality Indicators. 9.1 6.1 The pharmacy has appropriate health promotion material available (as advised by the Council) for the client group, actively promotes its uptake and is able to discuss the contents of the material with the client, where appropriate. 9.2 6.2 The pharmacy reviews its standard operating procedures and the referral pathways for the service regularly. 9.3 6.3 The pharmacy participates in a Council organised audit of service supply as and annually when required. 9.4 6.4 The pharmacy co-operates with any locally agreed Council -led Council-led assessment of client experience such as working towards ‘You’re Welcome Quality Criteria’ accreditation.