Quality of Hospitality Services. (a) The Concessionaire shall procure that all Users in the Resort receive quality services in accordance with the provisions of this Agreement and Good Industry Practices. (b) The Concessionaire shall procure and ensure that all personnel engaged in the provision of Hospitality Services including life guards, are suitably qualified and receive sufficient training and instructions in accordance with Good Industry Practice and standards of their relevant professional body, if any, for execution of their duties, which shall at a minimum, be compliant with the performance standards set out at Schedule
Appears in 4 contracts
Samples: Concession Agreement, Concession Agreement, Concession Agreement
