Common use of QUALITY PRACTICE Clause in Contracts

QUALITY PRACTICE. The Company and the Union recognize that providing a service of the highest quality is a vital element in determining the long-term success of the Company and in the enhancement of job security for all employees. The Company, the Union and the employees have also acknowledged the fundamental importance of quality and all recognize that we have a role and responsibility to provide a quality service (on-time, to specifications, and within budget) to satisfy our customers. We will provide Zero Defect Services to our internal and external customers on time, all the time. We will: • Pursue leading-edge technology to provide distinctly superior services. • Attain an unrestrained flow in our operations. • Eliminate waste and constraints in every form. • Insist upon quality in everything we do. • Embrace change as an opportunity. • Recognize that people are the Company. • Inspire enthusiastic cooperation to achieve success. • Demonstrate our commitment to our people. • Always maintain our integrity. • Lead by taking responsibility. • Continue learning at all levels.

QUALITY PRACTICE. The Company and the Union recognize that providing a service of the highest quality is a vital element in determining the long-term success of the Company and in the enhancement of job security for all employees. The Company, the Union and the employees have also acknowledged the fundamental importance of quality and all recognize that we have a role and responsibility to provide a quality service (on-time, to specifications, and within budget) to satisfy our customers. We will provide Zero Defect Services to our internal and external customers on time, all the time. We will: • Pursue leading-edge technology to provide distinctly superior services. • Attain an unrestrained flow in our operations. • Eliminate waste and constraints in every form. • Insist upon quality in everything we do. • Embrace change as an opportunity. • Recognize that people are the Company. • Inspire enthusiastic cooperation to achieve success. • Demonstrate our commitment to our people. • Always maintain our integrity. • Lead by taking responsibility. • Continue learning at all levels.

QUALITY PRACTICE. The Company and the Union recognize that providing a service of the highest quality is a vital element in determining the long-long term success of the Company and in the enhancement of job security for all employees. The Company, the Union and the employees have also acknowledged the fundamental importance of quality and all recognize that we have a role and responsibility to provide a quality service (on-time, to specifications, and within budget) to satisfy our customers. We will provide Zero Defect Services to our internal and external customers on time, all the time. We will: • Pursue leading-edge technology to provide distinctly superior services. • Attain an unrestrained flow in our operations. • Eliminate waste and constraints in every form. • Insist upon quality in everything we do. • Embrace change as an opportunity. • Recognize that people are the Company. • Inspire enthusiastic cooperation co-operation to achieve success. • Demonstrate our commitment to our people. • Always maintain our integrity. • Lead by taking responsibility. • Continue learning at all levels.

QUALITY PRACTICE. The Company and the Union recognize that providing a service of the highest quality is a vital element in determining the long-long term success of the Company and in the enhancement of job security for all employees. The Company, the Union and the employees have also acknowledged the fundamental importance of quality and all recognize that we have a role and responsibility to provide a quality service (on-time, to specifications, and within budget) to satisfy our customers. We will provide Zero Defect Services to our internal and external customers on time, all the time. We will: • Pursue leading-edge technology to provide distinctly superior services. • Attain an unrestrained flow in our operations. • Eliminate waste and constraints in every form. • Insist upon quality in everything we do. • Embrace change as an opportunity. • Recognize that people are the Company. • Inspire enthusiastic cooperation co-operation to achieve success. • Demonstrate our commitment to our people. • Always maintain our integrity. • Lead by taking responsibility. • Continue learning at all levels.

QUALITY PRACTICE. The Company and the Union recognize that providing a service of the highest quality is a vital element in determining the long-long term success of the Company and in the enhancement of job security for all employees. The Company, the Union and the employees have also acknowledged the fundamental importance of quality and all recognize that we have a role and responsibility to provide a quality service (on-time, to specifications, and within budget) to satisfy our customers. We will provide Zero Defect Services to our internal and external customers on time, all the time. We will: •  Pursue leading-edge technology to provide distinctly superior services. •  Attain an unrestrained flow in our operations. •  Eliminate waste and constraints in every form. •  Insist upon quality in everything we do. •  Embrace change as an opportunity. •  Recognize that people are the Company. •  Inspire enthusiastic cooperation co-operation to achieve success. •  Demonstrate our commitment to our people. • Always maintain our integrity. •  Lead by taking responsibility. •  Continue learning at all levels.