Common use of Recommended Battery Back-Up is NOT Included Clause in Contracts

Recommended Battery Back-Up is NOT Included. Customer acknowledges and understands that the Enhanced Voice Services use the electrical power from the Service Location. Customer understands and acknowledges that they may lose access to and use of the Enhanced Voice Services, including 911/E911, if electrical power to the Application Layer Gateway (ALG), and/or Analog Telephone Adapter (ATA), and/or handsets is interrupted and such devices are not supported by a working battery backup. Customer also understands and acknowledges that Comcast does not provide a battery backup for such devices and Customer is urged to arrange for their own backup power supply to these devices. In the event of a power outage, the duration of Enhanced Voice Service during a power outage using the Comcast Equipment installed to provide Enhanced Voice Service will depend on Customer’s backup power choice and proper configuration of their Disaster Recovery feature. If the ALG and/or handset is disconnected or removed and/or a battery is not charged, Enhanced Voice Service, including access to 911, will not be available. Customer acknowledges and agrees that in the event of a power failure, Comcast bears no responsibility for such loss of service. Comcast shall not be responsible to the Customer if changes in any of the facilities, operations or procedures of Comcast utilized in the provision of Enhanced Voice Service render any Customer-Provided Equipment or other equipment provided by a Customer obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance Customer acknowledges and agrees that Enhanced Voice Service is not compatible with alarm and security systems, medical monitoring devices, certain fax machines, and certain “dial-up” modems and overhead paging systems. Customer’s attempt to use any such systems in connection with Enhanced Voice Services is solely at its own risk and Comcast shall not be liable for any damages whatsoever for any non-operation or damage to such services or devices.

Appears in 8 contracts

Samples: cdn.pdc.business.comcast.com, business.comcast.com, consumerist.com

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