Recordkeeping Requirements of Grievances and Appeals. For purposes of quality review, the Contractor shall accurately maintain records for grievances and appeals that contain, at minimum, the following information: A general description of the reason for the appeal or grievance; The date the appeal or grievance was received; The date the appeal or grievance was reviewed; The resolution of the appeal or grievance; The date of the resolution of the appeal or grievance; and The name and MID number of the member for whom the appeal or grievance was filed. The Contractor shall provide such record(s) of grievances and appeals upon request by OMPP.
Appears in 15 contracts
Samples: Professional Services Contract #0000000000000000000032137, Professional Services Contract #0000000000000000000032139, Professional Services Contract
Recordkeeping Requirements of Grievances and Appeals. For purposes of quality review, the Contractor shall accurately maintain records for grievances and appeals that contain, at minimum, the following information: ▪ A general description of the reason for the appeal or grievance; ▪ The date the appeal or grievance was received; ▪ The date the appeal or grievance was reviewed; ▪ The resolution of the appeal or grievance; ▪ The date of the resolution of the appeal or grievance; and ▪ The name and MID number of the member for whom the appeal or grievance was filed. The Contractor shall provide such record(s) of grievances and appeals upon request by OMPP.
Appears in 12 contracts
Samples: Professional Services Contract #0000000000000000000032137, Professional Services Contract, Contract #0000000000000000000032139
Recordkeeping Requirements of Grievances and Appeals. For purposes of quality review, the Contractor shall accurately maintain records for grievances and appeals that contain, at minimum, the following information: A general description of the reason for the appeal or grievance; The date the appeal or grievance was received; The date the appeal or grievance was reviewed; The resolution of the appeal or grievance; The date of the resolution of the appeal or grievance; and The name and MID RID number of the member for whom the appeal or grievance was filed. The Contractor shall provide such record(s) of grievances and appeals upon request by OMPP.
Appears in 1 contract
Samples: Professional Services Contract Contract #0000000000000000000018314
Recordkeeping Requirements of Grievances and Appeals. For purposes of quality review, the Contractor shall accurately maintain records for grievances and appeals that contain, at minimum, the following information: A general description of the reason for the appeal or grievance; The date the appeal or grievance was received; The date the appeal or grievance was reviewed; The resolution of the appeal or grievance; The date of the resolution of the appeal or grievance; and The name and MID number of the member for whom the appeal or grievance was filed. The Contractor shall provide such record(s) of grievances and appeals upon request by OMPP.
Appears in 1 contract
Samples: Contract
