Recordkeeping Requirements of Grievances and Appeals. For purposes of quality review, the Contractor shall accurately maintain records for grievances and appeals that contain, at minimum, the following information: A general description of the reason for the appeal or grievance; The date the appeal or grievance was received; The date the appeal or grievance was reviewed; The resolution of the appeal or grievance; The date of the resolution of the appeal or grievance; and The name and MID number of the member for whom the appeal or grievance was filed. The Contractor shall provide such record(s) of grievances and appeals upon request by OMPP.
Appears in 13 contracts
Samples: Professional Services, Professional Services, Professional Services
Recordkeeping Requirements of Grievances and Appeals. For purposes of quality review, the Contractor shall accurately maintain records for grievances and appeals that contain, at minimum, the following information: ▪ A general description of the reason for the appeal or grievance; ▪ The date the appeal or grievance was received; ▪ The date the appeal or grievance was reviewed; ▪ The resolution of the appeal or grievance; ▪ The date of the resolution of the appeal or grievance; and ▪ The name and MID number of the member for whom the appeal or grievance was filed. The Contractor shall provide such record(s) of grievances and appeals upon request by OMPP.
Appears in 10 contracts
Samples: Professional Services, Professional Services, Contract
Recordkeeping Requirements of Grievances and Appeals. For purposes of quality review, the Contractor shall accurately maintain records for grievances and appeals that contain, at minimum, the following information: A general description of the reason for the appeal or grievance; The date the appeal or grievance was received; The date the appeal or grievance was reviewed; The resolution of the appeal or grievance; The date of the resolution of the appeal or grievance; and The name and MID RID number of the member for whom the appeal or grievance was filed. The Contractor shall provide such record(s) of grievances and appeals upon request by OMPP.
Appears in 1 contract
Samples: Professional Services
Recordkeeping Requirements of Grievances and Appeals. For purposes of quality review, the Contractor shall accurately maintain records for grievances and appeals that contain, at minimum, the following information: A general description of the reason for the appeal or grievance; The date the appeal or grievance was received; The date the appeal or grievance was reviewed; The resolution of the appeal or grievance; The date of the resolution of the appeal or grievance; and The name and MID number of the member for whom the appeal or grievance was filed. The Contractor shall provide such record(s) of grievances and appeals upon request by OMPP.
Appears in 1 contract
Samples: Contract
