Common use of Refund Claims Clause in Contracts

Refund Claims. If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your Credit Union account, please contact us at Maps Credit Union, XX Xxx 00000, Xxxxx, XX 00000, or call us at 1-800- 000-0000. You must contact us within forty (40) calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the account statement showing that the substitute check was posted to your account, whichever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include: • A description of why you have suffered a loss (for ex- ample, you think the amount withdrawn was incorrect); • An estimate of the amount of your loss; • An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and • A copy of the substitute check and/or the following check information to help us identify the substitute check: the check number, payee, amount and date of check. FACTS WHAT DOES Maps Credit Union Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: How? All financial companies need to share member personal information to run their everyday business.

Refund Claims. If you believe that you have suffered a loss relating to a substitute check that you received and that was posted to your Credit Union account, please contact us at Maps Credit Union, XX Xxx 00000, Xxxxx, XX 00000, or call us at 10-800- 000-000-0000. You must contact us within forty (40) calendar days of the date that we mailed (or otherwise delivered by a means to which you agreed) the substitute check in question or the account statement showing that the substitute check was posted to your account, whichever which- ever is later. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances. Your claim must include: • A description of why you have suffered a loss (for ex- ampleexample, you think the amount withdrawn was incorrect); • An estimate of the amount of your loss; • An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss; and • A copy of the substitute check and/or the following check information to help us identify the substitute check: the check number, payee, amount and date of check. FACTS WHAT DOES Maps Credit Union Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. What? The types of personal information infor- mation we collect and share depend on the product or service you have with us. This information can include: How? All financial companies need to share member personal information in- formation to run their everyday business.