Reinstatement of Support. If (i) the standard warranty has ended, (ii) a previously purchased Support contract has expired, been terminated by End User or terminated by Juniper Networks for non-payment or (iii) there has been a transfer of product ownership, the Juniper Networks equipment must be inspected or a reinstatement fee paid before placing such equipment under a new Support services contract. The inspection and reinstatement fee is non-refundable and does not apply to the purchase of the Support services contract, following the Support Services Inspection and Reinstatement Policy (xxxx://xxx.xxxxxxx.xxx/support/guidelines.html ). Products that have not been inspected or where a reinstatement fee has not been paid will be eligible for time and material level of support only at Juniper Networks’ then current rates, and will be subject to minimum charges. Products must be running a Supported Release to qualify for Support. Products that have reached End of Service (EOS) or are within one (1) year of EOS are not eligible for the purchase of a Support services contract. Products that have reached the End of Life (EOL) announcement date will have a reduced level of services available during the five (5) year EOS timeline.
Appears in 1 contract
Samples: Juniper License Terms and Conditions
Reinstatement of Support. If (i) the standard warranty has ended, (ii) a previously purchased Support contract has expired, been terminated by End User or terminated by Juniper Networks for non-non- payment or (iii) there has been a transfer of product ownership, the Juniper Networks equipment must be inspected or a reinstatement fee paid before placing such equipment under a new Support services contract. The inspection and reinstatement fee is non-refundable and does not apply to the purchase of the Support services contract, following the Support Services Inspection and Reinstatement Policy (xxxx://xxx.xxxxxxx.xxx/support/guidelines.html ). Products that have not been inspected or where a reinstatement fee has not been paid will be eligible for time and material level of support only at Juniper Networks’ then current rates, and will be subject to minimum charges. Products must be running a Supported Release to qualify for Support. Products that have reached End of Service (EOS) or are within one (1) year of EOS are not eligible for the purchase of a Support services contract. Products that have reached the End of Life (EOL) announcement date will have a reduced level of services available during the five (5) year EOS timeline.
Appears in 1 contract
Samples: End User Support Agreement
Reinstatement of Support. If (i) the standard warranty has ended, (ii) a previously purchased Support contract has expired, been terminated by End User Customer or terminated by Juniper Networks for non-payment or (iii) there has been a transfer of product ownership, the Juniper Networks equipment must be inspected or a reinstatement fee paid before placing such equipment under a new Support services contract. The inspection and reinstatement fee is non-refundable and does not apply to the purchase of the Support services contract, following the Support Services Inspection and Reinstatement Policy (xxxx://xxx.xxxxxxx.xxx/support/guidelines.html ). Products . Systems that have not been inspected or where a reinstatement fee has not been paid will be eligible for time and material level of support only at Juniper Networks’ then current rates, and will be subject to minimum charges. Products Systems must be running a Supported Release to qualify for Support. Products Systems that have reached End of Service (EOS) or are within one (1) year of EOS are not eligible for the purchase of a Support services contract. Products Systems that have reached the End of Life (EOL) announcement date will have a reduced level of services available during the five (5) year EOS timeline.
Appears in 1 contract
Samples: End User Support Agreement
Reinstatement of Support. If (i) the standard warranty has ended, (ii) a previously purchased Support contract has expired, been terminated by End User Customer or terminated by Juniper ICT Networks for non-payment or (iii) there has been a transfer of product ownership, the Juniper Networks equipment must be inspected or a reinstatement fee paid before placing such equipment under a new Support services contract. The inspection and reinstatement fee is non-refundable and does not apply to the purchase of the Support services contractContract, following the Support Services Inspection and Reinstatement Policy (xxxx://xxx.xxxxxxx.xxx/support/guidelines.html xxxx://xxx.XXXXxxxxxxx.xxx/support/guidelines.html). Products Systems that have not been inspected or where a reinstatement fee has not been paid will be eligible for time and material level of support only at Juniper ICT Networks’ then current rates, and will be subject to minimum charges. Products Systems must be running a Supported Release to qualify for Support. Products Systems that have reached End of Service (EOS) or are within one (1) year of EOS are not eligible for the purchase of a Support services contract. Products Systems that have reached the End of Life (EOL) announcement date will have a reduced level of services available during the five (5) year EOS timeline.
Appears in 1 contract
Samples: End User Support Agreement