Common use of Remedies for Service Availability Failures Clause in Contracts

Remedies for Service Availability Failures. (a) If the actual Availability of the Services is less than the Availability Requirement for any Service Period, such failure will constitute a Service Error for which Supplier will issue to the University the following credits on the fees payable for Services provided during the Service Period (“Service Availability Credits”): Availability Credit of Fees ≥99.95% None <99.95% but ≥99.0% 15% <99.0% but ≥95.0% 50% <95.0% 100%

Remedies for Service Availability Failures. (a) If the actual Availability of the Services is less than the Availability Requirement for any Service Period, such failure will constitute a Service Error for which Supplier will issue to the University Organization the following credits on the fees payable for Services provided during the Service Period (“Service Availability Credits”): Availability Credit of Fees ≥99.95% None <99.95% but ≥99.0% 15% <99.0% but ≥95.0% 50% <95.0% 100%