Remedy and Procedure for Warranty Coverage. Oxford will, at its sole option, repair a non-conforming Device covered by the warranty in Section 7.1 or replace it with functionally equivalent, reconditioned, or new Device. Oxford will, subject to Customer’s compliance with Section 3.3, replace a non- conforming Flow Cell covered by the warranty in Section 7.1. To be eligible for repair or replacement under the warranty, in addition to compliance with Section 3.3, Customer must (a) promptly contact Oxford’s Customer Solutions group to report the non-conformance, (b) cooperate with Oxford in confirming or diagnosing the non-conformance, (c) return the non-conforming piece of Hardware to Oxford following Oxford’s instructions and at Oxford’s expense or, if agreed by Oxford and Customer, grant Oxford’s authorized Customer Solution personnel access to the non-conforming Hardware in order to confirm the non-conformance and make repairs and/or arrange replacements. To the maximum extent permitted by applicable law, these are Customer’s sole remedies and Oxford’s sole warranty obligations.
Appears in 5 contracts
Samples: Nanopore Product Terms and Conditions, Nanopore Product Terms and Conditions, Nanopore Product Terms and Conditions
Remedy and Procedure for Warranty Coverage. Oxford will, at its sole option, repair a non-conforming Device covered by the warranty in Section 7.1 or replace it with functionally equivalent, reconditioned, or new Device. Oxford will, subject to Customer’s compliance with Section 3.3, replace a non- conforming Flow Cell covered by the warranty in Section 7.1. To be eligible for repair or replacement under the warranty, in addition to compliance with Section 3.3, Customer must (a) promptly contact Oxford’s Customer Solutions group to report the non-conformance, (b) cooperate with Oxford in in confirming or diagnosing the non-conformance, (c) return the non-conforming piece of Hardware to Oxford following Oxford’s instructions and at Oxford’s expense or, if agreed by Oxford and Customer, grant Oxford’s authorized Customer Solution personnel access to the non-conforming Hardware in order to confirm the non-conformance and make repairs and/or arrange replacements. To the maximum extent permitted by applicable law, these are Customer’s sole remedies and Oxford’s sole warranty obligations.obligations.
Appears in 1 contract
Remedy and Procedure for Warranty Coverage. Oxford will, at its sole option, repair a non-conforming Device covered by the warranty in Section 7.1 or replace it with functionally equivalent, reconditioned, or new Device. Oxford will, subject to Customer’s compliance with Section 3.3, replace a non- non- conforming Flow Cell covered by the warranty in Section 7.1. To be eligible for repair or replacement under the warranty, in addition to compliance with Section 3.3, Customer must (a) promptly contact Oxford’s Customer Solutions group to report the non-conformance, (b) cooperate with Oxford in confirming or diagnosing the non-conformance, (c) return the non-conforming piece of Hardware to Oxford following Oxford’s instructions and at Oxford’s expense or, if agreed by Oxford and Customer, grant Oxford’s authorized Customer Solution personnel access to the non-conforming Hardware in order to confirm the non-conformance and make repairs and/or arrange replacements. To the maximum extent permitted by applicable law, these are Customer’s sole remedies and Oxford’s sole warranty obligations.obligations.
Appears in 1 contract
Remedy and Procedure for Warranty Coverage. Oxford will, at its sole option, repair a non-conforming Device covered by the this warranty in Section 7.1 or replace it with functionally equivalent, reconditioned, reconditioned or new Device. Oxford will, subject to Customer’s compliance with Section 3.33.4, replace a non- non-conforming Flow Cell covered by the warranty in Section 7.1this warranty. To In order to be eligible for repair or replacement under the this warranty, in addition to compliance with Section 3.33.4, Customer must (a) promptly contact Oxford’s Customer Solutions group to report the non-conformanceconformance prior to expiration of the applicable warranty, (b) cooperate with Oxford in confirming or diagnosing the non-conformance, (c) return the non-conforming piece of Hardware Hardware, to Oxford following Oxford’s instructions and at of Oxford’s expense or, if agreed by Oxford and Customer, grant Oxford’s authorized Customer Solution personnel access to the non-conforming Hardware in order to confirm the non-conformance and make repairs and/or arrange replacements. To the maximum extent permitted by applicable law, these are Customer’s sole remedies and Oxford’s sole warranty obligations.obligations under this warranty.
Appears in 1 contract
Samples: Device Purchase Terms and Conditions