REMOTE ACCESS LICENSES. Software Maintenance Support for all remote users of PPM’s application server or portal server licenses (Standard Concurrent-Use Software (“CS”), Extended Concurrent-Use Software (“CX”), Concurrent Hosted Use Software (“CH”), and Server Software (“VR”)) shall be provided by the PPM regional office where the application server or portal server licenses are registered/maintained regardless of the physical location of the end user. All service requests from remote users shall be logged from the location where the application server or portal server license is located.
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Samples: Software Maintenance Support Agreement, Software Maintenance Support Agreement, Software Maintenance Support Agreement