Common use of Remote Access to Customer system Clause in Contracts

Remote Access to Customer system. Customer acknowledges and agrees that ImageSoft and Product Vendor may require on-line access to the Customer’s system for ImageSoft to provide Maintenance and Support Services hereunder. Accordingly, Customer shall provide a connection to the Internet to facilitate ImageSoft’s remote access to Customer’s system. ImageSoft shall provide remote connection software, which may require installation of a software component on a workstation or server computer. NO REMOTE ACCESS WILL BE INITIATED BY IMAGESOFT OR PRODUCT VENDOR WITHOUT A CUSTOMER SUPPORT REPRESENTATIVE PRESENT.

Remote Access to Customer system. Portions of the system may run on Customer workstation computers (Clerk Review interface, etc.). Customer acknowledges and agrees that ImageSoft and Product Vendor may require on-line access to the Customer’s system a Customer workstation computer in order for ImageSoft to provide Maintenance and Support Services hereunder. Accordingly, Customer shall provide a connection to the Internet to facilitate ImageSoft’s remote access to Customer’s systemworkstation. ImageSoft shall provide remote connection software, which may require installation of a software component on a workstation or server computerworkstation. NO REMOTE ACCESS WILL BE INITIATED BY IMAGESOFT OR PRODUCT VENDOR WITHOUT A CUSTOMER SUPPORT REPRESENTATIVE PERSONNEL PRESENT.