Customer Service Support. During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.
Customer Service Support. During the Term of this Agreement, PIR will provide reasonable telephone and e-mail customer service support to Registrar (but not to Registered Name Holders or prospective customers of Registrar), for non-technical issues solely relating to the Registry System and its operation. PIR will provide Registrar with a telephone number and e-mail address for such support during implementation of the Protocol, APIs and Software. First-level telephone support will be available on business days between the hours of 9 a.m. and 5 p.m. Eastern US time.
Customer Service Support. During the term of this Agreement, Verisign will provide reasonable telephone, web based and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. Verisign will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis.
Customer Service Support. During the Term of this Agreement, NSI will provide reasonable telephone and e-mail customer service support to Registrar, not SLD holders or prospective customers of Registrar, for non-technical issues solely relating to the System and its operation. NSI will provide Registrar with a telephone number and e-mail address for such support during implementation of the RRP, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. NSI will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.
Customer Service Support. During the Term of this Agreement, Afilias will provide reasonable telephone and e-mail customer service support to Registrar ( but not to Registered Name Holders or prospective customers of Registrar), for non-technical issues solely relating to the Registry System and its operation. Afilias will provide Registrar with a telephone number and e-mail address for such support during implementation of the Protocol, APIs and Software. First-level telephone support will be available on business days between the hours of 9 a.m. and 5 p.m. Eastern US time.
Customer Service Support. Company shall use commercially reasonable efforts to assist Bank in addressing Cardholder issues, as requested by Bank from time to time.
Customer Service Support. During the Term, we agree to provide You (but not Registrants or Your prospective customers) with reasonable telephone and email customer service support, for non-technical issues solely relating to the Registry System and its operation. We shall provide You with a telephone number available between 9.00 and
Customer Service Support. Licensee will provide customer service support accessible to Trustees twenty-four (24) hours per day, seven (7) days per week. For purposes of this provision, “accessible” means that Licensee will provide a designated customer service telephone number with a voice mail system which records the time and date of the call. Licensee agrees that it will respond to Trustees’ messages on this designated customer service voice mail system within twenty-four
Customer Service Support. During the Term of this Agreement, the Registry will make customer service support available to the Registrar only, and not to Registrants or prospective customers of the Registrar for non-technical issues solely relating to the SRS and its operation. The Registry may make additional levels of customer service support available to the Registrar at its sole discretion. The Registry will provide the Registrar with a telephone number and email address for such support during implementation of the Licensed Product. First-level telephone support will be available on a 7-day/24-hour basis.
Customer Service Support. Awarded suppliers must offer ongoing telephone technical assistance to all using agencies and entities. Upon request, the awarded suppliers shall make staff available to provide technical advice. These staff shall have knowledge and experience in managing vegetation and a least two (2) years’ experience in recertification training and herbicide applications. Upon request, the awarded suppliers shall be required to assist in researching the following: effectiveness of various products and application techniques and methods, comparison of new to existing products, and evaluation of product and/or application performance in controlling weeds, brush, and other undesirable vegetation. Awarded Suppliers shall also assist and/or provide field advice when new products are introduced and application techniques are initiated. The following requirements are agency-specific PennDOT: Upon request, the awarded suppliers shall assist in the four (4) regional applicator recertification training on an annual basis and be available to visit each of the eleven (11) PennDOT districts for on-site applicator training, equipment troubleshooting or weed control advice at least once a year.
