Common use of Repairs and Returns Clause in Contracts

Repairs and Returns. Your wireless device has a two year warranty. • If you experience problems with your wireless device call: Teltex, Inc. Technical Support @ 1-888-515-8120 • If your wireless device needs to be repaired call: Call Teltex, Inc. Toll Free @ 1-888-515-8120 • You must request and obtain a Return Authorization number (RA #) from Teltex prior to shipping any wireless device back to them for repairs. Pack the wireless device in its original box. • Request a prepaid shipping label when you contact Teltex and send your wireless device to: TELTEX, Inc. Attn: RA# , 0000 Xxxx Xxxxxxxxxx Xxxxx, Xxxxxxx, MO 64060 Broken, Damaged and Lost • If your wireless device is damaged through misuse, abuse or neglect, you are financially responsible for ALL costs related to repair or replacement of the wireless device at the current retail value. • If your wireless device is damaged due to a natural disaster, you are responsible for filing an insurance report and providing KCDHH with a copy. Replacement is considered if the damage was not due to misuse, neglect or abuse. • If your wireless device is lost you are not eligible for a replacement. • If your wireless device is stolen, you are responsible for filing a police report and providing KCDHH with a copy. Replacement is considered if the police report verifies the theft was not due to neglect. In addition to this agreement, you are subject to the terms and conditions of the Customer Agreement which you will receive in your Wireless Package from the vendor. Please keep all packing materials, box, etc. in case a return is required. PLEASE NOTE: THIS PROGRAM ONLY PROVIDES THE DEVICE(S). THIS PROGRAM DOES NOT PAY FOR PHONE OR INTERNET SERVICE. Sign below, make a copy for your records, and return to our office. Applicant/Guardian (Printed) Applicant/Guardian (Signature) Date

Repairs and Returns. Your wireless device has a two year warranty. • If you experience problems with your wireless device call: Teltex, Inc. Technical Support @ 1-888-515-8120 • If your wireless device needs to be repaired call: Call Teltex, Inc. Toll Free @ 1-888-515-8120 • You must request and obtain a Return Authorization number (RA #) from Teltex prior to shipping any wireless device back to them for repairs. Pack the wireless device in its original box. • Request a prepaid shipping label when you contact Teltex and send your wireless device to: TELTEX, Inc. Attn: RA# , 0000 Xxxx Xxxxxxxxxx Xxxxx, Xxxxxxx, MO 64060 XX 00000 Broken, Damaged and Lost • If your wireless device is damaged through misuse, abuse or neglect, you are financially responsible for ALL costs related to repair or replacement of the wireless device at the current retail value. • If your wireless device is damaged due to a natural disaster, you are responsible for filing an insurance report and providing KCDHH with a copy. Replacement is considered if the damage was not due to misuse, neglect or abuse. • If your wireless device is lost you are not eligible for a replacement. • If your wireless device is stolen, you are responsible for filing a police report and providing KCDHH with a copy. Replacement is considered if the police report verifies the theft was not due to neglect. In addition to this agreement, you are subject to the terms and conditions of the Customer Agreement which you will receive in your Wireless Package from the vendor. Please keep all packing materials, box, etc. in case a return is required. PLEASE NOTE: THIS PROGRAM ONLY PROVIDES THE DEVICE(S)Typing your name in the signature field below is the same as signing it. THIS PROGRAM DOES NOT PAY FOR PHONE OR INTERNET SERVICE. Sign below, Please make a copy for your records, and return to our office. Applicant/Guardian (Printed) Applicant/Guardian (Signature) Date

Repairs and Returns. Your wireless device has a two year warranty. • If you experience problems with your wireless device call: Teltex, Inc. Technical Support @ 1-888-515-8120 • If your wireless device needs to be repaired call: Call Teltex, Inc. Toll Free @ 1-888-515-8120 • You must request and obtain a Return Authorization number (RA #) from Teltex prior to shipping any wireless device back to them for repairs. Pack the wireless device in its original box. • Request a prepaid shipping label when you contact Teltex and send your wireless device to: TELTEX, Inc. Attn: RA# , 0000 Xxxx Xxxxxxxxxx Xxxxx, Xxxxxxx, MO 64060 XX 00000 Broken, Damaged and Lost • If your wireless device is damaged through misuse, abuse or neglect, you are financially responsible for ALL costs related to repair or replacement of the wireless device at the current retail value. • If your wireless device is damaged due to a natural disaster, you are responsible for filing an insurance report and providing KCDHH with a copy. Replacement is considered if the damage was not due to misuse, neglect or abuse. • If your wireless device is lost you are not eligible for a replacement. • If your wireless device is stolen, you are responsible for filing a police report and providing KCDHH with a copy. Replacement is considered if the police report verifies the theft was not due to neglect. In addition to this agreement, you are subject to the terms and conditions of the Customer Agreement which you will receive in your Wireless Package from the vendor. Please keep all packing materials, box, etc. in case a return is required. PLEASE NOTE: THIS PROGRAM ONLY PROVIDES THE DEVICE(S). THIS PROGRAM DOES NOT PAY FOR PHONE OR INTERNET SERVICE. Sign below, make a copy for your records, and return to our office. Applicant/Guardian (Printed) Applicant/Guardian (Signature) Date