Report Generation. The outcome of the Negotiation process based on the results obtained, Service level Agreement generated and delivered to Consumer.
Report Generation. 1) Generate written report with findings
Report Generation. A report to be generated n both Chinese and English which summarized the work to date, and defines the basis, if any, for future work.
Report Generation. One of the goals of the [***]* is to provide the operator with specific information on the network configuration, the network status, and network capacity. Reports are used to allow the operator to pass information to other groups or individuals, to confirm actions or network changes, and to archive specific information on the network or customer. [***]* will be designed with a reporting subsystem that is used to define, generate, and display reports for the operator. Standard reports will be pre-defined, but the operator may add additional customized reports as desired. Reports can be displayed on the operator screen, output to a specified printer, or saved into a file on either the [***]* server, or on the operator terminal.
Report Generation. PeopleSupport will generate its standard reports and will deliver these reports as documented in its standard report description. Additional reports as required by Client will be developed and provided on the frequency identified by the Client upon a mutually agreed upon Change Order. MANAGE ESCALATION PROCESS PeopleSupport will manage the escalation of *** to ensure that internally escalated contacts are not counted as multiple communications and that escalations to the Client organization are driven by an inability to handle the request due to a lack of PeopleSupport skill or processes not supported by PeopleSupport. PeopleSupport may not route contacts to the Client to eliminate volumes and improve SLA performance. TECHNOLOGY *** ***CONFIDENTIAL MATERIAL REDACTED AND SEPARATELY FILED WITH THE COMMISSION. ================================================================================ EARTHLINK / PEOPLESUPPORT SOW NO. 1 1/2/2003 CONFIDENTIAL 10 OF 15 EXHIBIT A STATEMENT OF WORK NO. 1 EARTHLINK EMAIL AND VOICE SUPPORT SERVICES *** PROGRAM BETWEEN EARTHLINK, INC. AND PEOPLESUPPORT, INC. *** ***CONFIDENTIAL MATERIAL REDACTED AND SEPARATELY FILED WITH THE COMMISSION. ================================================================================ EARTHLINK / PEOPLESUPPORT SOW NO. 1 1/2/2003 CONFIDENTIAL 11 OF 15 EXHIBIT A STATEMENT OF WORK NO. 1 EARTHLINK EMAIL AND VOICE SUPPORT SERVICES *** PROGRAM BETWEEN EARTHLINK, INC. AND PEOPLESUPPORT, INC. *** TIMELINE AND RESOURCES PeopleSupport and Client must update the timeline and provide required resources to meet the timeline. Client agrees to: - Make appropriate Client personnel available to PeopleSupport on a timely basis, including a single point of contact with authority to discuss and resolve day-to-day issues, to assist in completing deliverables and for coordinating additional resources and sign-off as required. - Client will assign a technical resource to the project to oversee the connectivity, application access and voice/data network integration projects. SOW PERFORMANCE OBJECTIVES/SERVICE LEVEL AGREEMENTS QUALITY ASSURANCE PeopleSupport's Quality Assurance staff will monitor PeopleSupport personnel to ensure that calls or emails are handled per the templates provided by Client. However, performance data relative to PeopleSupport's Performance Objectives will be generated by *** personnel who monitor PeopleSupport handled contacts. STANDARDS FOR CONTACT HANDLING *** should be handled within the follo...
Report Generation. SI&A shall generate one (1) report containing SI&A’s findings and recommendations based on its analysis of the information described in subsection (a) above. The report will contain (1) fiscal analysis and policy perspectives, and (2) program operations review and analysis (the “Report”). SI&A shall generate one (1) preliminary version of the Report (the “Preliminary Report”) to be reviewed by District pursuant to subsection (c) below, before issuing the final version of the Report (the “Final Report”) per subsection (d) below.
Report Generation. The Data Management Systems shall be capable of providing reports required pursuant to this Agreement including, but not limited to, tracking financial data, claims processing and billing, demographics, insurance information, current charges, payments, claim rejections, and outstanding balances at the invoice or service line item level.
Report Generation. The software shall provide report generation for the purpose of printing and archival on the local Host Computer.
Report Generation. This module shall perform the task of report generation. The reports generated shall be placed in simple text files. ------------------------ * CONFIDENTIAL TREATMENT REQUESTED. CONFIDENTIAL PORTION HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
Report Generation k) UUT Installation and Dress.