Reporting Unauthorized Transactions. If you feel that an unauthorized transaction has been performed from your pre-authorized account without your permission, contact us immediately at 0-000-000-0000. Customer Liability Disclosure – Tell us AT ONCE if you feel your Internet/Mobile Account Access has been compromised or if someone has transferred or may transfer money from your account without your permission. Telephoning is the best way of keeping your losses down. You could lose all the money in your account plus any amount available under your overdraft protection plan. If you tell us within 2 (two) business days, you can lose no more than $50.00 (Fifty dollars). If you do NOT tell us within 2 (Two) business days after you learn of the tampering, and we can prove we could have stopped someone from accessing your accounts without your permission if you had told us, you can lose as much as $500.00 (Five hundred dollars). Also, if your statement shows transactions that you did not make, tell us AT ONCE. If you do not tell us within 60 (sixty) days after the statement was mailed to you, you may not get back any money you lost after the 60 (sixty) days if we can prove we could have stopped someone from taking the money if you had told us in time. If a good reason exists that (such as a long trip or a hospital stay) kept you from telling us, we may extend the time periods. If you feel your Internet/Mobile Account Access has encountered unauthorized access, call or write to us at the telephone number or at the address listed at the bottom of this disclosure. Error Resolution Procedures – In case of errors or questions about your Electronic Transfers, call or write to us at the telephone number or address listed below, as soon as you can. If you think your statement or receipt is incorrect or if you need more information about a transfer listed on the statement or receipt, we must hear from you no later than 60 (sixty) days after we sent you the FIRST statement on which the error or question appeared.
Appears in 2 contracts
Samples: General Terms & Conditions, General Terms & Conditions
Reporting Unauthorized Transactions. If you feel that an unauthorized transaction has been performed from your pre-authorized account without your permission, contact us immediately at 0-000-000-0000. Customer Liability Disclosure – Tell us AT ONCE if you feel your Internet/Mobile Account Access has been compromised or if someone has transferred or may transfer money from your account without your permission. Telephoning is the best way of keeping your losses down. You could lose all the money in your account plus any amount available under your overdraft protection plan. If you tell us within 2 (two) business days, you can lose no more than $50.00 (Fifty dollars). If you do NOT tell us within 2 (Two) business days after you learn of the tampering, and we can prove we could have stopped someone from accessing your accounts without your permission if you had told us, you can lose as much as $500.00 (Five hundred dollars). Also, if your statement shows transactions that you did not make, tell us AT ONCE. If you do not tell us within 60 (sixty) days after the statement was mailed to you, you may not get back any money you lost after the 60 (sixty) days if we can prove we could have stopped someone from taking the money if you had told us in time. If a good reason exists that (such as a long trip or a hospital stay) kept you from telling us, we may extend the time periods. If you feel your Internet/Mobile Account Access has encountered unauthorized access, call or write to us at the telephone number or at the address listed at the bottom of this disclosure. Error Resolution Procedures – In case of errors or questions about your Electronic Transfers, call or write to us at the telephone number or address listed below, as soon as you can. If you think your statement or receipt is incorrect or if you need more information about a transfer listed on the statement or receipt, receipt we must hear from you no later than 60 (sixty) days after we sent you the FIRST statement on which the error or question appeared.
Appears in 1 contract
Samples: General Terms & Conditions
Reporting Unauthorized Transactions. If you feel believe that an unauthorized transaction has been performed or may be conducted from one of your preeligible personal or non-authorized account personal Bank of San Francisco accounts without your permission, contact us immediately at 0-call 000-000-0000. Customer Liability Disclosure – Tell us AT ONCE if you feel your Internet/Mobile Account Access has been compromised 0000 or if someone has transferred or may transfer money from your account without your permission. Telephoning is the best way of keeping your losses down. You could lose all the money in your account plus any amount available under your overdraft protection plan. If you tell us within 2 (two) business dayswrite 000 Xxxxxx Xxxxxx, you can lose no more than $50.00 (Fifty dollars). If you do NOT tell us within 2 (Two) business days after you learn of the tamperingXxxxx 000 , and we can prove we could have stopped someone from accessing your accounts without your permission if you had told usXxx Xxxxxxxxx , you can lose as much as $500.00 (Five hundred dollars). Also, if your statement shows transactions that you did not make, tell us AT ONCEXxxxxxxxxx 00000 . If you do not tell us report unauthorized transactions that appear on any of your periodic statements within 60 (sixty) days after the statement was such statements are mailed or electronically transmitted to you, you may not get back any money you lost risk unlimited losses on transactions made after the 60 (sixty) days 60-day period if we can prove that we could have stopped someone prevented the unauthorized use had we been notified within this 60-day period. To report an error or an unauthorized transaction, you must provide us with the following information: · Tell us your name and account number(s). · Describe the suspected error or the nature of the problem, or describe what information you need. · Tell us the dollar amount of the suspected error. CONSUMER CUSTOMERS: We will determine whether an error occurred within 10 business days after we hear from taking the money if you had told us in timeand will correct any error promptly. If a good reason exists that (such as a long trip or a hospital stay) kept you from telling uswe need more time, however, we may extend take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time periodsit takes us to complete our investigation. If we ask you feel to put your Internet/Mobile Account Access has encountered unauthorized accesscomplaint or question in writing and we do not receive it within 10 business days, call we may not credit your account. For errors involving new accounts, point-of-sale, or write foreign-initiated transactions, we may take up to us at 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the telephone number or at amount you think is in error. We will tell you the address listed at the bottom of this disclosure. Error Resolution Procedures – In case of errors or questions about your Electronic Transfers, call or write to us at the telephone number or address listed below, as soon as you canresults within three business days after completing our investigation. If you think your statement or receipt is incorrect or if you need more information about a transfer listed on the statement or receiptwe decide that there was no error, we must hear from will send you no later than 60 (sixty) a written explanation. You may ask for copies of the documents that we used in our investigation. Our business days after we sent you the FIRST statement on which the error or question appearedare Monday through Friday, except Federal bank holidays and state holidays that may be observed.
Appears in 1 contract
Samples: Online Banking Service Agreement
Reporting Unauthorized Transactions. You are responsible for all transfers and xxxx payments you authorize using the BPMA Internet Services, including those made by Authorized Persons. You are solely responsible for notifying us immediately if you think your User ID or Password has been lost or stolen. If you feel believe that an unauthorized transaction has been performed or may be conducted from one of your pre-authorized account without Eligible Accounts or, if you believe that your permissionUser ID or Password have become lost or stolen or have become known to an unauthorized party, contact you must notify us immediately. You may notify us by contacting Customer Service area at (000) 000 0000, or sending a fax to us at (000) 000 0000, or you may e mail us at Xxxxxxxx.Xxxxxxx@xxxxxxxxxxxxxx.xxx or write to us at: Banco Pichincha Miami Agency Internet Banking 000 Xxxxxxxx Xxxxxx, Xxxxxxxxx 0 Xxxxx Xxxxxx, Xxxxxxx 00000. Calling us immediately at 0-000-000-0000will help you prevent and/or reduce possible losses. Customer Liability Disclosure – Tell us AT ONCE if you feel your Internet/Mobile Account Access has been compromised or if someone has transferred or may transfer money from your account without your permission. Telephoning To the extent a transaction is the best way of keeping your losses down. You could lose all the money in your account plus any amount available under your overdraft protection plan. If you tell us within 2 (two) business daysan electronic funds transfer, you can only lose no more than $50.00 (Fifty dollars). If if you do NOT tell notify us within 2 two (Two2) business days after you learn of discovering any unauthorized use of the tampering, and we can prove we could have stopped someone from accessing services or your accounts without your permission if you had told usaccess codes. However, you can lose as much as $500.00 (Five hundred dollars). Also, if your statement shows transactions you do not notify us within two business days of discovering the unauthorized use and we can prove that you did not make, tell us AT ONCEwe could have stopped the unauthorized use had we been notified earlier. If you do not tell think that an electronic transaction shown on your monthly statement is incorrect, or if you believe an unauthorized transaction has taken place, you must contact us as soon as possible. We must be notified within 60 (sixty) days after the any such statement was is mailed or electronically transmitted to you. By contacting us, your liability for unauthorized transactions will not exceed $50.00. However, you may not get back any money you lost risk unlimited losses on transactions made after the 60 (sixty) days 60-day period if we can prove that we could have stopped someone from taking prevented the money if you unauthorized use had told us in time. If a good reason exists that (such as a long trip or a hospital stay) kept you from telling us, we may extend been notified within the time periods. If you feel your Internet/Mobile Account Access has encountered unauthorized access, call or write to us at the telephone number or at the address listed at the bottom of this disclosure. Error Resolution Procedures – In case of errors or questions about your Electronic Transfers, call or write to us at the telephone number or address listed below, as soon as you can. If you think your statement or receipt is incorrect or if you need more information about a transfer listed on the statement or receipt, we must hear from you no later than 60 (sixty) days after we sent you the FIRST statement on which the error or question appeared60-day period.
Appears in 1 contract
Samples: Internet Banking Agreement
Reporting Unauthorized Transactions. If you feel that an unauthorized transaction has been performed from your pre-authorized account without your permission, contact You should notify us immediately at 0-000-000-0000. Customer Liability Disclosure – Tell us AT ONCE if you feel believe your Internet/Mobile Account Access has user identification and password have been compromised lost or if stolen or that someone has transferred or may transfer money from your account without your permission, or if you suspect any fraudulent activity on your account. To notify us, call during business hours at Member Services at 304-363- 5320 or 000-000-0000, Option 1; write: Fairmont FCU, PO Box 2139, Fairmont WV 26555-2139 You are responsible for all transfers you authorize under this Agreement. If you permit other persons to use your user name and password, you are responsible for any transactions or requests they conduct on your accounts. Please tell us AT ONCE if you believe your user name and/or password have been lost, stolen or compromised. Under Federal law, if you tell us within two (2) business days after you learn of the loss or theft, you can lose no more than $50 if someone used your password without your permission. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account plus any amount available under your overdraft protection plan. If you tell us within 2 (two) business days, you can lose no more than $50.00 (Fifty dollars). If you do NOT tell us within 2 two (Two2) business days after you learn of the tamperingloss or theft of your user name or password, and we can prove that we could have stopped someone from accessing your accounts account without your permission if you had told us, you can could lose as much as $500.00 (Five hundred dollars)500. Also, if your statement shows transactions Mobile Banking transfers that you did not make, tell us AT ONCEat once. If you do not tell us within 60 sixty (sixty60) days after the FIRST statement was mailed sent to you, you may not get back any money you lost after be liable for the 60 (sixty) days full amount of the loss if we can prove that we could have stopped someone from taking the money making unauthorized transfers if you had told us in time. If a good reason exists that (such as a long trip or a hospital stay) kept you from telling us, we may extend the these time periods. If Your role is extremely important in the prevention of any wrongful use of your account. You should immediately change your password if you feel think it has been compromised. You must promptly examine your Internet/Mobile Account Access has encountered unauthorized access, call or write to us at the telephone number or at the address listed at the bottom of this disclosure. Error Resolution Procedures – In case of errors or questions about your Electronic Transfers, call or write to us at the telephone number or address listed below, as soon as you canaccount statements upon receipt. If you think find that your statement records disagree with ours, you must call Member Services immediately at 000- 000-0000 or receipt is incorrect or if you need more information about a transfer listed on the statement or receipt000-000-0000, we must hear from you no later than 60 (sixty) days after we sent you the FIRST statement on which the error or question appearedOption 1 during business hours.
Appears in 1 contract
Samples: Mobile Banking Agreement
Reporting Unauthorized Transactions. If you feel believe that an unauthorized transaction has been performed or may be conducted from one of your preeligible personal or non-authorized account personal Verus Bank of Commerce accounts without your permission, contact us immediately at 0call (000)000-000-000-0000. Customer Liability Disclosure – Tell us AT ONCE if you feel your Internet/Mobile Account Access has been compromised 0000 or if someone has transferred or may transfer money from your account without your permission. Telephoning is the best way of keeping your losses down. You could lose all the money in your account plus any amount available under your overdraft protection plan. If you tell us within 2 (two) business dayswrite 0000 X. Xxxxxxx Xxx, you can lose no more than $50.00 (Fifty dollars). If you do NOT tell us within 2 (Two) business days after you learn of the tamperingXxxx 000 Xxxx Xxxxxxx, and we can prove we could have stopped someone from accessing your accounts without your permission if you had told us, you can lose as much as $500.00 (Five hundred dollars). Also, if your statement shows transactions that you did not make, tell us AT ONCECO 80525. If you do not tell us report unauthorized transactions that appear on any of your periodic statements within 60 (sixty) days after the statement was such statements are mailed or electronically transmitted to you, you may not get back any money you lost risk unlimited losses on transactions made after the 60 (sixty) days 60-day period if we can prove that we could have stopped someone prevented the unauthorized use had we been notified within this 60-day period. To report an error or an unauthorized transaction, you must provide us with the following information: · Tell us your name and account number(s). · Describe the suspected error or the nature of the problem, or describe what information you need. · Tell us the dollar amount of the suspected error. CONSUMER CUSTOMERS: We will determine whether an error occurred within 10 business days after we hear from taking the money if you had told us in timeand will correct any error promptly. If a good reason exists that (such as a long trip or a hospital stay) kept you from telling uswe need more time, however, we may extend take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time periodsit takes us to complete our investigation. If we ask you feel to put your Internet/Mobile Account Access has encountered unauthorized accesscomplaint or question in writing and we do not receive it within 10 business days, call we may not credit your account. For errors involving new accounts, point-of-sale, or write foreign-initiated transactions, we may take up to us at 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the telephone number or at amount you think is in error. We will tell you the address listed at the bottom of this disclosure. Error Resolution Procedures – In case of errors or questions about your Electronic Transfers, call or write to us at the telephone number or address listed below, as soon as you canresults within three business days after completing our investigation. If you think your statement or receipt is incorrect or if you need more information about a transfer listed on the statement or receiptwe decide that there was no error, we must hear from will send you no later than 60 (sixty) a written explanation. You may ask for copies of the documents that we used in our investigation. Our business days after we sent you the FIRST statement on which the error or question appearedare Monday through Friday, except Federal bank holidays and state holidays that may be observed.
Appears in 1 contract
Samples: Online Banking Services Agreement