Common use of Requirements for Delivery Clause in Contracts

Requirements for Delivery. To facilitate a successful and timely delivery of AvePoint services, Customer agrees to do the following: - Appoint a Customer representative (“Contact Person”) to provide necessary access (e.g. to facilities, information and/or environments) to conduct the service engagement. The Contact Person shall have appropriate access to buildings or infrastructure to facilitate the timely delivery of the engagement; - Completely download and install (if applicable) all required AvePoint software packages onto the Customer environment prior to the engagement; - Acquire, install, and configure all hardware and software necessary to allow the agreed professional services delivery to begin without delay, with the intent being that AvePoint personnel do not spend any unplanned time or effort for installation, configuration or implementation. - Provide a service account provided for use by the software for proper functionality. Each service account must be provisioned and available prior to the service engagement delivery. Please see the associated AvePoint software user guide located at xxxx://xxx.xxxxxxxx.xxx/resources/user-guides for service account requirements; - Adhere to specific system, network and communication requirements across the various products. Please refer to the associated AvePoint software user guide located at xxxx://xxx.xxxxxxxx.xxx/resources/user-guides for the network and communication setting requirements by AvePoint software; and - Ensure that any additional technical requirements are met by the Customer’s environment, including the provision of network connectivity, internet access, and voice access for local and long distance calls for use directly related to the engagement. - Provide further support and access as reasonably necessary for the service delivery; in particular access, credentials and other required prerequisites for AvePoint to work remotely or onsite, as the case may be. - Take adequate precautionary measures against the loss or damage of data and programs, in particular by periodically making back-up copies of all programs and data in machine-readable form Failure by the Customer to provide the aforementioned items may result in delays or changes in the service delivery. AvePoint shall not be liable for such delays or changes or for any damage or loss caused by Customer’s failure to provide the aforementioned items.

Appears in 7 contracts

Samples: Master Service Agreement, Master Service Agreement, Master Service Agreement

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Requirements for Delivery. To facilitate a successful and timely delivery of AvePoint services, Customer Xxxxxxxx agrees to do the following: - Appoint a Customer representative (“Contact Person”) to provide necessary access (e.g. to facilities, information and/or environments) to conduct the service engagement. The Contact Person shall have appropriate access to buildings or infrastructure to facilitate the timely delivery of the engagement; - Completely download and install (if applicable) all required AvePoint software packages onto the Customer environment prior to the engagement; - Acquire, install, and configure all hardware and software necessary to allow the agreed professional services delivery to begin without delay, with the intent being that AvePoint personnel do not spend any unplanned time or effort for installation, configuration or implementation. - Provide a service account provided for use by the software for proper functionality. Each service account must be provisioned and available prior to the service engagement delivery. Please see the associated AvePoint software user guide located at xxxx://xxx.xxxxxxxx.xxx/resources/user-guides for service account requirements; - Adhere to specific system, network and communication requirements across the various products. Please refer to the associated AvePoint software user guide located at xxxx://xxx.xxxxxxxx.xxx/resources/user-guides for the network and communication setting requirements by AvePoint software; and - Ensure that any additional technical requirements are met by the Customer’s environment, including the provision of network connectivity, internet access, and voice access for local and long distance calls for use directly related to the engagement. - Provide further support and access as reasonably necessary for the service delivery; in particular access, credentials and other required prerequisites for AvePoint to work remotely or onsite, as the case may be. - Take adequate precautionary measures against the loss or damage of data and programs, in particular by periodically making back-up copies of all programs and data in machine-readable form Failure by the Customer to provide the aforementioned items may result in delays or changes in the service delivery. AvePoint shall not be liable for such delays or changes or for any damage or loss caused by Customer’s failure to provide the aforementioned items.

Appears in 5 contracts

Samples: Master Service Agreement, Master Service Agreement, Master Service Agreement

Requirements for Delivery. To facilitate a successful and timely delivery of AvePoint services, Customer agrees to do the following: - Appoint a Customer representative (“Contact Person”) to provide necessary access (e.g. to facilities, information and/or environments) to conduct the service engagement. The Contact Person shall have appropriate access to buildings or infrastructure to facilitate the timely delivery of the engagement; - Completely download and install (if applicable) all required AvePoint software packages onto the Customer environment prior to the engagement; - Acquire, install, and configure all hardware and software necessary to allow the agreed professional services delivery to begin without delay, with the intent being that AvePoint personnel do not spend any unplanned time or effort for installation, configuration or implementation. - Provide a service account provided for use by the software for proper functionality. Each service account must be provisioned and available prior to the service engagement delivery. Please see the associated AvePoint software user guide located at xxxx://xxx.xxxxxxxx.xxx/resources/user-guides xxxx://xxx.xxxxxxxx.xxx/resources/user- guides for service account requirements; - Adhere to specific system, network and communication requirements across the various products. Please refer to the associated AvePoint software user guide located at xxxx://xxx.xxxxxxxx.xxx/resources/user-guides for the network and communication setting requirements by AvePoint software; and - Ensure that any additional technical requirements are met by the Customer’s environment, including the provision of network connectivity, internet access, and voice access for local and long distance calls for use directly related to the engagement. - Provide further support and access as reasonably necessary for the service delivery; in particular access, credentials and other required prerequisites for AvePoint to work remotely or onsite, as the case may be. - Take adequate precautionary measures against the loss or damage of data and programs, in particular by periodically making back-up copies of all programs and data in machine-readable form Failure by the Customer to provide the aforementioned items may result in delays or changes in the service delivery. AvePoint shall not be liable for such delays or changes or for any damage or loss caused by Customer’s failure to provide the aforementioned items.

Appears in 3 contracts

Samples: Master Service Agreement, Master Service Agreement, Master Service Agreement

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Requirements for Delivery. To facilitate a successful and timely delivery of AvePoint services, Customer Xxxxxxxx agrees to do the following: - Appoint a Customer representative (“Contact Person”) to provide necessary access (e.g. to facilities, information and/or environments) to conduct the service engagement. The Contact Person shall have appropriate access to buildings or infrastructure to facilitate the timely delivery of the engagement; - Completely download and install (if applicable) all required AvePoint software packages onto the Customer environment prior to the engagement; - Acquire, install, and configure all hardware and software necessary to allow the agreed professional services delivery to begin without delay, with the intent being that AvePoint personnel do not spend any unplanned time or effort for installation, configuration or implementation. - Provide a service account provided for use by the software for proper functionality. Each service account must be provisioned and available prior to the service engagement delivery. Please see the associated AvePoint software user guide located at xxxx://xxx.xxxxxxxx.xxx/resources/user-guides xxxx://xxx.xxxxxxxx.xxx/resources/user- guides for service account requirements; - Adhere to specific system, network and communication requirements across the various products. Please refer to the associated AvePoint software user guide located at xxxx://xxx.xxxxxxxx.xxx/resources/user-guides for the network and communication setting requirements by AvePoint software; and - Ensure that any additional technical requirements are met by the Customer’s environment, including the provision of network connectivity, internet access, and voice access for local and long distance calls for use directly related to the engagement. - Provide further support and access as reasonably necessary for the service delivery; in particular access, credentials and other required prerequisites for AvePoint to work remotely or onsite, as the case may be. - Take adequate precautionary measures against the loss or damage of data and programs, in particular by periodically making back-up copies of all programs and data in machine-readable form Failure by the Customer to provide the aforementioned items may result in delays or changes in the service delivery. AvePoint shall not be liable for such delays or changes or for any damage or loss caused by Customer’s failure to provide the aforementioned items.

Appears in 2 contracts

Samples: Master Service Agreement, Master Service Agreement

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