Service Delivery Requirements. The following sections describe in detail the work activity required by this program. All CONTRACTORS will be expected to fulfill the work activity requirements in these areas.
A. Staff Requirements & Policies CONTRACTOR shall provide the necessary management and administrative personnel whose expertise will ensure efficient operation of SNEMT services. OoA recognizes that a high quality operation begins with key personnel. Therefore, a minimum level of required staffing is described for the positions and functions described below.
1. Program Manager/Director The program manager/director will be in charge of all management and day- to-day operations of the CONTRACTOR’s SNEMT program. The position will maintain consistent and sufficient contact and communication with the OoA and be responsible for all CONTRACT obligations.
Service Delivery Requirements. All services provided by the Vendor under the terms and conditions of this Contract shall be delivered in accordance with:
1. All applicable federal and state statutes and regulations as they are currently in effect;
2. All commitments and assurances as set forth in all CHFS grant awards with respect to goals, strategies, funding, and outcomes made by the Commonwealth as required by and contained in grant applications to federal agencies, foundations, and other agencies providing grant funding and in the resulting award notices from those agencies; and
3. All final federally-funded grant award terms and conditions, including federal reporting and expenditure requirements, for any federally-funded proposed project developed jointly by the Vendor and CHFS and submitted to a federal agency.
Service Delivery Requirements. It is a Service Delivery Requirement that the Services must be delivered in accordance with and meet the requirements set out the documents specified below, published on Our Website.
Service Delivery Requirements. It is a Service Delivery Requirement that the Services must be delivered in accordance with and meet the requirements set out in the document(s) specified below, published on Our Website. Manual for Queensland Community Care Services, version 2, April 2014.
Service Delivery Requirements. 3.1 The Service Provider shall deliver a service that meets the following minimum service delivery requirements for each Multiplexed Transport Stream: Service Availability Target at each site: Operating at, or within, the Upper and Lower Failure Thresholds for 99.8% of the time. Excluding any Non-Ranking Events as specified in Section 11. Availability measured over: Each quarterly calendar period. Normal Operating Power per site: ERP as defined in Table 1.
Service Delivery Requirements. The Service Provider shall deliver a service that meets the following minimum service delivery requirements: Service Availability Target at each site: Operating at, or within, the Upper and Lower Failure Thresholds for 99.8% of the time. Excluding any Non-Ranking Events as specified in Section 8. Availability measured over: Each quarterly calendar period Upper Failure Threshold: > Normal Operating Antenna Gain Gain + 1dB Lower Failure Threshold: < Normal Operating Antenna Gain Gain - 3dB ERP = Effective Radiated Power On Sites where the Client does not combine into the Service Provider’s Broadcast antenna system the only measurable Availability Target will relate to Electrical Power.
Service Delivery Requirements. Grantee shall:
1. Ensure priority populations for treatment admission have been developed in accordance with Substance Abuse Block Grant (SABG) regulations and state designation. Federal and state priority populations are located in the Substance Use Disorder Program Guide. To meet federal and state priority admissions guidelines, Grantee will:
a. Establish screening procedures will be established to identify individuals of Federal and State priority populations;
b. Provide telephone screening when confidential face-to-face interview creates barrier to meeting priority admission requirements;
c. Refer to substance use disorder treatment services; and
d. Track admissions to treatment in accordance with the Federal and State admission priorities and admission time frames listed here:
i. Pregnant, injecting individuals will be admitted within 48 hours (Federal);
ii. Pregnant individuals will be admitted within 48 hours (Federal);
iii. Injecting drug users will be admitted within 14 days (Federal);
iv. Individuals at high risk for overdose will be admitted to requested services within 72 hours (State);
v. DFPS-referred clients will be admitted within 72 hours (State);
vi. Individuals who are experiencing housing instability or homelessness will be admitted in 72 hours (State); and
vii. All others.
2. Ensure all OSAR main offices and satellite offices where a person is screened, will post a notice in all applicable lobbies, containing the federal and state priority population admission requirements.
3. Ensure all printed brochures have the federal and state admission priority population requirements.
4. If immediate admission cannot be secured (within 72 hours) when attempting to place DFPS referred clients, then:
a. Exhaust all referral resources to include contacting HHSC-funded OSARs and treatment providers out of region;
b. Develop and maintain written protocols to ensure client(s) are admitted to other appropriate services and proper coordination with DFPS staff when appropriate.
5. Ensure when a client, determined to be a state or federal priority population presents for screening, the screening will be conducted in accordance with the priority population admission guidelines to ensure the client receives an appointment for admission for a substance use disorder (SUD) treatment service at the time of the OSAR screening, and ensure the following:
a. Admission date falls within priority population admission guidelines;
b. Admission site is a SUD treatment s...
Service Delivery Requirements. 3.1 The Service Provider shall deliver a service that meets the following minimum service delivery requirements: Service Availability Target at each site: Operating at, or within, the Upper and Lower Failure Thresholds for 99.8% of the time. Excluding any Non-Ranking Events as specified in Section 8. Availability measured over: Each quarterly calendar period Upper Failure Threshold: > Normal Operating Antenna Gain Gain + 1dB Lower Failure Threshold: < Normal Operating Antenna Gain Gain - 3dB On Sites where the Client does not combine into the Service Provider’s Broadcast antenna system the only measurable Availability Target will relate to Electrical Power.
3.2 The Service Provider shall radiate the Transmitter output power agreed with the Client. The Service shall be delivered utilising a defined antenna pattern that shall ensure that network and international interference are minimised and any restrictions are complied with in so far as is reasonably possible.
Service Delivery Requirements. A. The Agency shall provide a minimum of 1,000 hours of Full School Day ECEAP Services according to the following schedule:
1. Thirty-six weeks of program services to 67 children during the 2015-2016 program year; and
2. Twelve and one-half hours of direct classroom service per week with four child-contact days per week during the program year.
B. The Agency shall promote the active participation of parents of enrolled children in all phases of ECEAP.
C. For each child, the Agency shall provide the following during the program year:
1. A minimum of three hours of Family Support contact with the child’s family per year, to include three face-to-face visits;
2. A minimum of three hours of focused educational contact, to include at least one home visit and two parent-teacher conferences per program year; and
Service Delivery Requirements a. Definition: The ratio of direct delivered service hours to children served during the month.
b. Calculation methodology: The total number of hours of direct services delivered by Grantee divided by the number of children served during the month.
c. Performance target: Minimum average of direct delivered services per child per month must equal or exceed 2.80 hours unless documentation is submitted to HHSC supporting that the area is medically underserved with a demonstrated regional shortage of therapists.