Common use of RESALE OF DELIVERABLES Clause in Contracts

RESALE OF DELIVERABLES. Only authorized sellers may resell Company’s products. Authorized sellers are those parties that comply with Company’s Authorized Seller, Authorized Reseller or Authorized Retailer programs. As an Authorized Seller, Authorized Reseller or Authorized Retailer of Company, Customer agrees and warrants that it will offer Company products in support of Company-written specifications and will maintain sufficient inventory to adequately support End Users, installers, and/or general contractors’ needs. Deliverables purchased under a Quote as referenced in Section 4 of this Agreement or by a non-standard pricing program approved by Company in writing may only be resold by Customer in Canada, unless otherwise stated in writing by Company. Customer shall, at its own expense, gain and maintain sufficient knowledge of the industry and products competitive with Deliverables so as to be able to (a) explain in detail to End Users, installers, and/or general contractors the differences between the Deliverables and competing products, (b) ensure that an adequate number of trained, capable and qualified technical personnel with sufficient knowledge of the Deliverables and who have obtained all necessary licenses and permits are available to assist End Users, installers, and/or general contractors, and (c) respond to such End Users, installers, and/or general contractors with respect to the general operation and use of the Deliverables including, but not limited to, (1) acting as a liaison between the End Users, installers and/or general contractors and Company in matters requiring Company participation, (2) providing general product information and configuration support on standard protocols and features, (3) collecting relevant technical problem identification information, and (4) posting and distributing any warranty information concerning the Products in accordance with Company’s instructions. Customer is responsible for all service and support resulting from the re-sale of any Deliverable to End-Users, installers and/or general contractors, examples of which may include, but are not limited to, support activities such as installation, initialization, software set-up, training, trouble- shooting, technical support and field service. In the event Customer is unwilling or unable to perform said support activities, Company reserves the right to recover from Customer any and all expenses incurred by Company to resolve the aforementioned End-User, installer and/or general contractor issues. Technical product training is recommended for Customer in order to fully service and support Deliverables purchased from Company that are resold to End-Users, installers and/or general contractors. Company may unilaterally implement a MSRP or resale pricing program at any time in its sole discretion.

Appears in 2 contracts

Samples: General Terms and Conditions of Sale and Service, General Terms and Conditions of Sale and Service

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RESALE OF DELIVERABLES. Only authorized sellers may resell Company’s products. Authorized sellers are those parties that comply with Company’s Authorized Seller, Authorized Reseller or Authorized Retailer programs. As an Authorized Seller, Authorized Reseller or Authorized Retailer of Company, Customer agrees and warrants that it will offer Company products in support of Company-written specifications and will maintain sufficient inventory to adequately support End Users, Users and/or installers, and/or general contractors’ needs. Deliverables purchased under a Quote as referenced in Section 4 of this Agreement or by a non-standard pricing program approved by Company in writing may only be resold by Customer in Canada, unless otherwise stated in writing by Company. Customer shall, at its own expense, gain and maintain sufficient knowledge of the industry and products competitive with Deliverables so as to be able to (a) explain in detail to End Users, installers, Users and/or general contractors installers the differences between the Deliverables and competing products, (b) ensure that an adequate number of trained, capable and qualified technical personnel with sufficient knowledge of the Deliverables and who have obtained all necessary licenses and permits are available to assist End Users, Users and/or installers, and/or general contractors, and (c) respond to such End Users, installers, Users and/or general contractors installers with respect to the general operation and use of the Deliverables including, but not limited to, , (1) acting as a liaison between the End Users, Users and/or installers and/or general contractors and Company in matters requiring Company participation, (2) providing general product information and configuration support on standard protocols and features, (3) collecting relevant technical problem identification information, and (4) posting and distributing any warranty information concerning the Products in accordance with Company’s instructions. Customer is responsible for all service and support resulting from the re-sale of any Deliverable to End-Users, installers Users and/or general contractorsinstallers, examples of which may include, but are not limited to, support activities such as installation, initialization, software set-up, training, trouble- trouble-shooting, technical support and field service. In the event Customer is unwilling or unable to perform said support activities, Company reserves the right to recover from Customer any and all expenses incurred by Company to resolve the aforementioned afore-mentioned End-User, User and/or installer and/or general contractor issues. Technical product training is recommended for Customer in order to fully service and support Deliverables purchased from Company that are resold to End-Users, installers Users and/or general contractorsinstallers. Company may unilaterally implement a MSRP or resale pricing program at any time in its sole discretion.

Appears in 1 contract

Samples: General Terms and Conditions of Sale and Service

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RESALE OF DELIVERABLES. Only authorized sellers may resell Company’s products. Authorized sellers are those parties that comply with Company’s Authorized Seller, Authorized Reseller or Authorized Retailer programs. As an Authorized Seller, Authorized Reseller or Authorized Retailer of Company, Customer agrees and warrants that it will offer Company products in support of Company-written specifications and will maintain sufficient inventory to adequately support End Users, installers, and/or general contractors’ needs. Deliverables purchased under a Quote as referenced in Section 4 of this Agreement or by a non-standard pricing program approved by Company in writing may only be resold by Customer in Canada, unless otherwise stated in writing by Company. Customer shall, at its own expense, gain and maintain sufficient knowledge of the industry and products competitive with Deliverables so as to be able to to (a) explain in detail to End Users, installers, and/or general contractors the differences between the Deliverables and competing products, (b) ensure that an adequate number of trained, capable and qualified technical personnel with sufficient knowledge of the Deliverables and who have obtained all necessary licenses and permits are available to assist End Users, installers, and/or general contractors, and (c) respond to such End Users, installers, and/or general contractors with respect to the general operation and use of the Deliverables including, but not limited to, (1) acting as a liaison between the End Users, installers and/or general contractors and Company in matters requiring Company participation, (2) providing general product information and configuration support on standard protocols and features, (3) collecting relevant technical problem identification information, and (4) posting and distributing any warranty information concerning the Products in accordance with Company’s instructions. Customer is responsible for all service and support resulting from the re-sale of any Deliverable to End-Users, installers and/or general contractors, examples of which may include, but are not limited to, support activities such as installation, initialization, software set-up, training, trouble- trouble-shooting, technical support and field service. In the event Customer is unwilling or unable to perform said support activities, Company reserves the right to recover from Customer any and all expenses incurred by Company to resolve the aforementioned End-User, installer and/or general contractor issues. Technical product training is recommended for Customer in order to fully service and support Deliverables purchased from Company that are resold to End-Users, installers and/or general contractors. Company may unilaterally implement a MSRP or resale pricing program at any time in its sole discretion.

Appears in 1 contract

Samples: General Terms and Conditions of Sale and Service

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