Residential Service Interruptions. a. In the event of system outages resulting from Cable Operator equipment failure, the Cable Operator shall correct such failure within 2 hours after the 3rd customer call is received. b. All other service interruptions resulting from Cable Operator equipment failure shall be corrected by the Cable Operator by the end of the next calendar day.
Appears in 5 contracts
Samples: Cable Franchise Agreement, Cable Franchise Agreement, Cable Franchise Agreement
Residential Service Interruptions. a. In the event of system outages resulting from Cable Operator equipment failure, the Cable Operator shall correct such failure within (two) 2 hours after the 3rd customer third ( 3rd) Customer call is received.
b. All other service Service interruptions resulting from Cable Operator equipment failure shall be corrected by the Cable Operator by the end of the next calendar day.
Appears in 3 contracts
Samples: Cable Franchise Agreement, Cable Franchise Agreement, Cable Franchise Agreement