Residential Service Interruptions. a. In the event of system outages resulting from Cable Operator equipment failure, the Cable Operator shall correct such failure within 2 hours after the 3rd customer call is received.
Appears in 5 contracts
Samples: Cable Franchise Agreement, Cable Franchise Agreement, mccmeetingspublic.blob.core.usgovcloudapi.net
Residential Service Interruptions. a. In the event of system outages resulting from Cable Operator equipment failure, the Cable Operator shall correct such failure within (two) 2 hours after the 3rd customer third ( 3rd) Customer call is received.
Appears in 3 contracts
Samples: Cable Franchise Agreement, Cable Franchise Agreement, coloradosprings.gov
Residential Service Interruptions. a. In the event of system outages (loss of reception on all channels) resulting from Cable Operator equipment failurefailure affecting 5 or more customers, the Cable Operator shall correct such failure within 2 hours after the 3rd customer call is received.
Appears in 1 contract
Samples: www.erieco.gov
