Response and Resolution Targets. Sensus Technical Support will make every reasonable effort to meet the following response and resolution targets: 3 1 Business Day 30 business days • Answer to question is provided. • Satisfactory workaround is provided. • Fix or workaround incorporated into SalesForce Knowledge Base. • Fix incorporated into future release.
Appears in 10 contracts
Samples: Software as a Service and Spectrum Lease Agreement, Software as a Service Agreement, Software as a Service Agreement
