Response to Complaint. A response to the Complaint must be filed within five (5) business days after service of the Complaint.
Response to Complaint. A requirement that the Franchisee must ---------------------- provide its initial response to a complaint within five days of its receipt and a final written response to any unresolved complaint (other than a complaint about the carriage or lack of carriage of a particular programming service or about the content of a programming service or about the level of any unregulated rate) within 30 days after the complaint is made.
