Responsibilities of Customer. 2.1. The labor for any CUSTOMER request for Maintenance Service on items not listed as Covered Component(s) on the Sales Order will be charged against Pre-Paid Service Hours. If CUSTOMER does not have Pre-Paid Service Hours available, the labor and parts will be billed at NEX-TECH’s then-current Time and Material Rates. Parts for any CUSTOMER request for Maintenance Service on items not listed as Covered Component(s) on the Sales Order will be billed at NEX-TECH’s then-current Time and Material Rates.
Appears in 3 contracts
Samples: Standard Terms and Conditions for Business Technology Services, Standard Terms and Conditions for Business Technology Services, Business Technology Services Agreement
Responsibilities of Customer. 2.13.1. The labor for any CUSTOMER request for Maintenance Service on items not listed as Covered Component(s) on the Sales Order or Service Agreement will be charged against Pre-Paid Service Hours. If CUSTOMER does not have Pre-Paid Service Hours available, the labor and parts will be billed at NEX-TECH’s then-current Time and Material Rates. Parts for any CUSTOMER request for Maintenance Service on items not listed as Covered Component(s) on the Sales Order or Service Agreement will be billed at NEX-TECH’s then-current Time and Material Rates.
Appears in 2 contracts
Samples: Maintenance Service Agreement, Maintenance Service Agreement