Retail Operations. Open and close shop - be responsible for cash handling, i.e., opening fund, fund bags, bank deposits, register overages and shortages. • Maintain sales records and inventory by checking merchandise to determine inventory levels. • Process Purchase Orders and paperwork as it relates to ordering. • Be responsible for pricing products and attach price tags to merchandise on the shop floor. • Place/replenish products onto the Shop floor as and when needed/directed. • Stock shelves with merchandise and promote sales by demonstrating merchandise and products to customers. • Be responsible for stockroom maintenance and organization. • Assist in set up/sales in potential pop-up shops within the GTA as and when directed. • Report discrepancies and problems to the supervisor. • Deal with customer refunds. • Be responsible for security within the shop and be on the look-out for shoplifters and fraudulent credit cards etc. • Keep up to date with special promotions and assist in putting up displays. • Any other task assigned by the supervisor. • Minimum College degree or diploma in administration or related field. • Minimum 3 years of experience working in a team-oriented, collaborative customer-facing environment. • Excellent communications, interpersonal and analytical skills. • Exceptional customer service orientation. • Strong computer skills, including MS Excel. • Experience using customer relationship management (CRM), point of sale (POS) and ticketing software. Knowledge of Tessitura is desirable. • Experience of cash handling. • Ability to lift up to 25 lbs. • Ability to travel within the GTA for external Pop Up Shops and events related to Museum operations. • Availability to work evenings, public holidays, and weekends. • Previous experience working in a museum will be an asset. • Expressed interest in the mandate of the Museum.
Appears in 3 contracts
Samples: Visitor Services Representative Contract, Visitor Services Representative Contract, Visitor Services Representative Contract
Retail Operations. Open and close shop - be responsible for cash handling, i.e., opening fund, fund bags, bank deposits, register overages and shortages. shortages • Maintain sales records and inventory by checking merchandise to determine inventory levels. levels • Process Purchase Orders and paperwork as it relates to ordering. ordering • Be responsible for pricing products and attach price tags to merchandise on the shop floor. floor • Place/replenish products onto the Shop floor as and when needed/directed. directed • Stock shelves with merchandise and promote sales by demonstrating merchandise and products to customers. customers • Be responsible for stockroom maintenance and organization. organization • Assist in set up/sales in potential pop-up shops within the GTA as and when directed. directed • Report discrepancies and problems to the supervisor. supervisor • Deal with customer refunds. refunds • Be responsible for security within the shop and be on the look-out for shoplifters and fraudulent credit cards etc. etc • Keep up to date with special promotions and assist in putting up displays. displays • Any other task assigned by the supervisor. • Minimum College degree or diploma in administration or related field. field • Minimum 3 years of experience working in a team-oriented, collaborative customer-facing environment. • Excellent communications, interpersonal and analytical skills. • Exceptional customer service orientation. • Strong computer skills, including MS Excel. • Experience using customer relationship management (CRM), point of sale (POS) and ticketing software. Knowledge of Tessitura is desirable. • Experience of cash handling. • Ability to lift up to 25 lbs. • Ability to travel within the GTA for external Pop Up Shops and events related to Museum operations. • Availability to work evenings, public holidays, and weekends. • Previous experience working in a museum will be an asset. • Expressed interest in the mandate of the Museum.
Appears in 1 contract