Return Material Authorization. A Return Material Authorization shall be issued by SUPPLIER within thirty (30) days of any request for the same by DISTRIBUTOR when required in connection with any return request under this Agreement.
Return Material Authorization. DataVox has a Return Material Authorization policy that explains product returns. Approval to return defective and non- defective products is at the sole discretion of DataVox. Products that are defective or dead on arrival (DOA) will be repaired, replaced, or credited according to the manufacturer’s warranty. Products that are non-defective that are unopened and unused and can be resold as new may be returned subject to a fifteen percent (15%) restocking fee. Any custom ordered product cannot be returned. Additional detail concerning the DataVox Return Material Authorization policy is available upon request.
Return Material Authorization. (RMA): KDDI shall refuse returned items without prior approval from the KDDI’s Return Material Authorization department. KDDI shall accept returned items arriving in its original packaging. KDDI shall charge the Buyer for any missing items upon inspection of the returned items including, but not limited to, products, documentation, special packaging, cables and other accessories, as defined by the Products sold under this Agreement. Furthermore, except for defective items which are returned by Buyer, the Buyer shall receive a restocking service charge at the rate of 15% of the purchase price and will be invoiced and due immediately upon receipt by Buyer.
Return Material Authorization. 10.1 All Products which Buyer returns to Seller shall be accompanied by a Return Material Authorization (RMA) number. Unless further verification is required by Seller, Seller shall provide Buyer with an RMA number within three (3) working days of Buyer’s request for return of the nonconforming Product to Seller.
10.2 If it is determined that the Failure Is electrical, mechanical, or of any other nature requiring further verification by Seller, Buyer shall return to Seller an agreed upon number of data-logged samples of the Product lot, whereupon Seller shall issue a Failure Analysis (FA) number. Buyer may, at its option, suspend the processing of invoices through Buyer’s accounting system for such nonconforming Product and suspend payments under this Agreement. Seller shall analyze the samples and report its findings to Buyer as soon as possible but in no event more than ten (10) working days after receipt by Seller of the samples (together with any supporting data or information reasonably requested by Seller) and shall promptly complete the failure analysis and take corrective action.
10.3 An RMA shall be issued within three (3) working days if the verification under Section 10.2 results in confirmation of the existence of a Failure.
10.4 Upon mutual agreement, Seller shall replace the Product or credit the purchase price of any Product which has been found to be nonconforming. If the returned Product is subsequently determined by Buyer and Seller to be in conformance, Buyer shall promptly complete payment in accordance with Section 6.
10.5 RMA Products will be shipped from Seller’s CM to the destination specified by Seller. Transportation charges and risk of loss or damage for Products returned from Buyer to Seller or from Seller to Buyer under this Section shall be at Seller’s expense, provided that Buyer shall reimburse Seller for any transportation charges paid by Seller for returned Products which are subsequently determined as a result of problem analysis pursuant to Section 8.4 to be conforming.
Return Material Authorization. Except as otherwise provided in this Agreement, Supplier’s then current RMA procedure shall apply to Supplier’s repair or replacement of both in-warranty and out-of-warranty Products. Supplier shall only accept returns of Product for which an approved RMA number has been issued by Supplier and which are accompanied by an itemized statement of defects. Such Products shall be returned prepaid and insured to Supplier at the address stipulated by Supplier. All Products which have been returned to Supplier with an RMA number, but to which the warranty in Section 8.1 does not apply, shall be subject to Supplier’s standard examination charge in effect at the time, which shall be invoiced by Supplier and paid by Customer in accordance with this Agreement. All Products returned to Supplier without an RMA number or which are not accompanied by an itemized statement of defects, may be returned to Customer, at Customer’s expense, and Supplier shall have no [ * ] = CERTAIN CONFIDENTIAL INFORMATION CONTAINED IN THIS DOCUMENT, MARKED BY BRACKETS, HAS BEEN OMITTED AND FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 406 OF THE SECURITIES ACT OF 1933, AS AMENDED. obligation to evaluate such Products.
Return Material Authorization. If product is found to be defective per Section 8 or 11 of this Agreement, PURCHASER will notify MANUFACTURER and MANUFACTURER will provide a Return Material Authorization number prior to PURCHASER returning the Product. MANUFACTURER Will make best effort to provide an RMA number within twenty four (24) hours.
Return Material Authorization. (a) Defective material shall be returned freight collect to Anam. Replacement, ("Hot Lot") service by Anam shall be made on an expedited, "courier", basis.
(b) Anam agrees to provide RMA as soon as reasonably possible, but not exceeding five (5) business days after return by TI.
Return Material Authorization. All returns by Buyer shall be processed in accordance with Seller’s Return Material Authorization procedure which shall be available upon request. Notwithstanding provisions 7.4 through 7.6 above, Products returned by Buyer without a Return Material Authorization shall be returned by Seller to Buyer at Buyer’s sole expense.
Return Material Authorization. Except as otherwise provided in this Agreement, Supplier's then current RMA procedure shall apply to Supplier's repair or replacement of both in-warranty and out-of-warranty Products. Supplier shall only accept returns of Product for which an approved RMA number has been issued by Supplier and which are accompanied by an itemized statement of defects. Such Products shall be returned prepaid and insured to Supplier at the address stipulated by Supplier. All Products which have been returned to Supplier with an RMA number, but to which the warranty in Section 9.1 does not apply, shall be subject to Supplier's standard examination charge in effect at the time, which shall be invoiced by Supplier and paid by Customer in accordance with this Agreement. All Products returned to Supplier without an RMA number or which are not accompanied by an itemized statement of defects, may be returned to Customer, at Customer's expense, and Supplier shall have no obligation to evaluate such Products.
Return Material Authorization. WISTRON requires a return materials authorization (“RMA”) number in order for XPLORE to return any Product to WISTRON. WISTRON shall immediately assign an RMA number to XPLORE upon XPLORE’s request. XPLORE shall be the only Party authorized to request an RMA number from WISTRON for Products purchased under this Agreement. WISTRON shall pay the shipping expenses for the shipment of repaired or replaced Products to XPLORE and XPLORE shall pay the shipping expenses for returning defective Products to WISTRON, except for Products that are Dead-on-Arrival (DOA). DOA shipment expenses are handled in accordance with Section 4.13. If a Product is returned by XPLORE to WISTRON and no fault is found, the Product(s) defect is not covered under the terms of the warranty, or the warranty term has expired, then XPLORE shall reimburse WISTRON for the shipping and insurance costs of returning said Product.
