Returned Goods. 12.1. The Purchaser may cancel or request to amend the order acknowledgement by giving notice in writing up to 48 hours after the order acknowledgement has been submitted. After this time, no changes may be made to an order. 12.2. Subject to clauses 12.5 and 12.6 below, the Goods may be returned to the Supplier for credit or exchange for up to ten working days after the date of delivery provided that the delivery note or invoice number is quoted. 12.3. The Goods will only be accepted for return by the Supplier if they are in a sound and resalable condition. Whether the Goods are sound and resalable shall be for the sole decision of the Supplier. Any Goods which the Supplier deems to be not resalable will only be returned to the Purchaser at the specific request of the Purchaser and at the Purchaser's cost. Notwithstanding the discretion of the Supplier in deciding whether Goods are sound and resalable, the Goods will not be deemed resalable if they are returned in anything but their original packaging and in the same quantities as originally supplied. No Goods may be returned if they have been cut to size, oversprayed, fitted or altered in any way. 12.4. Credit notes will only be issued if the Supplier’s collections note has been issued to the Purchaser. 12.5. The Supplier reserves the right to charge the Purchaser the reasonable costs of handling and restocking the Goods returned. 12.6. Any non-stock Goods which are obtained for the Purchaser may not be returned for credit or exchange. The following Goods may not be returned: 12.6.1. Goods ordered in a bespoke (non-stock) size or colour; or 12.6.2. Goods that are non-factory standard or obtained specifically for the Purchaser. 12.7. Any request to return the Goods to us after delivery should be made within the following timescales: Shortage and damaged goods: 24 hours Picking errors (i.e. wrong goods): 3 working days Faulty goods: 3 working days Goods no longer required: 10 working days. The Purchaser must always obtain a signature (i.e. proof of collection) from the collecting person.
Appears in 3 contracts
Samples: Terms and Conditions, Terms and Conditions, Terms and Conditions
Returned Goods. 12.1. The Purchaser may cancel or request to amend the order acknowledgement by giving notice in writing up to 48 hours after the order acknowledgement has been submitted. After this time, no changes may be made to an order. If the Purchaser has paid for the goods by proforma then the supplier reserves the right to charge a 25% restocking fee if cancelled within 48 hours.
12.2. Subject to clauses 12.5 and 12.6 below, the Goods may be returned to the Supplier for credit or exchange for up to ten working days after the date of delivery provided that the delivery note or invoice number is quoted.
12.3. The Goods will only be accepted for return by the Supplier if they are in a sound and resalable condition. Whether the Goods are sound and resalable shall be for the sole decision of the Supplier. Any Goods which the Supplier deems to be not resalable will only be returned to the Purchaser at the specific request of the Purchaser and at the Purchaser's cost. Notwithstanding the discretion of the Supplier in deciding whether Goods are sound and resalable, the Goods will not be deemed resalable if they are returned in anything but their original packaging and in the same quantities as originally supplied. No Goods may be returned if they have been cut to size, oversprayed, fitted or altered in any way.
12.4. Credit notes will only be issued if the Supplier’s collections note has been issued to the Purchaser.
12.5. The Supplier reserves the right to charge the Purchaser the reasonable costs of handling and restocking the Goods returned.
12.6. Any non-stock Goods which are obtained for the Purchaser may not be returned for credit or exchange. The following Goods may not be returned:
12.6.1. Goods ordered in a bespoke (non-stock) size or colour; or
12.6.2. Goods that are non-factory standard or obtained specifically for the Purchaser.
12.6.3. Orders over 1000 square metres cannot be returned.
12.7. Any request to return the Goods to us after delivery should be made within the following timescales: Shortage and damaged goods: 24 hours Picking errors (i.e. wrong goods): 3 working days Faulty goods: 3 working days Goods no longer required: 10 working days. The Purchaser must always obtain a signature (i.e. proof of collection) from the collecting person.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
Returned Goods. 12.1. The Purchaser PPC will not accept the return of any goods except in accordance with law and the terms and conditions listed below.
7.1 Any Goods which have been personalised or amended from their original state upon your request cannot be returned under any circumstances.
7.2 We may cancel refuse to accept the return of any Goods which you decide after purchase that you no longer want or request to amend need or which are damaged by you after delivery.
7.3 We will only accept the order acknowledgement by giving notice return of faulty Goods, or other Goods if we are notified in writing up to 48 hours writing, of any alleged fault or issue within a reasonable time after the order acknowledgement has been submitted. After this time, no changes may supply of the Goods having regard to the following:
(a) The type of Goods;
(b) The use to which you are likely to put the Goods;
(c) The length of time for which it is reasonable for them to be made used; and
(d) The amount of time for which it is reasonable for them to an orderbe put before such a failure becomes apparent.
12.2. Subject 7.3.1 Pursuant to clauses 12.5 and 12.6 belowproper notification in accordance with clause 7.3; the Goods must be returned to us within 21 days of notification.
7.3.2 Unless the Goods are faulty, the Goods may must not be removed from their packaging or used in any way. Where the Goods have been removed from their packaging, the original packaging must be returned with the Goods.
7.3.3 The faulty Goods or other Goods must otherwise be undamaged and returned in the same condition as they were supplied to you.
7.4 If a return of non-faulty Goods is accepted, and where the Supplier for Goods are not returned in accordance with the terms herein, we reserve the right to reduce any payment refunded to you by a restocking fee in an amount in our sole discretion.
7.5 After we have received the Goods, and verified the alleged faults if necessary, we will credit your account with PPC or exchange for up to ten working debit/credit card within 30 days after from the date of delivery provided that the delivery note or invoice number is quotedreturn.
12.3. The Goods will only be accepted 7.6 You are liable for any costs associated with the return by the Supplier if they are in a sound and resalable condition. Whether the Goods are sound and resalable shall be for the sole decision of the Supplier. Any Goods which the Supplier deems to be not resalable will only be returned to the Purchaser at the specific request of the Purchaser and at the Purchaser's cost. Notwithstanding the discretion of the Supplier in deciding whether Goods are sound and resalable, the Goods will not be deemed resalable if they are returned in anything but their original packaging and in the same quantities as originally supplied. No Goods may be returned if they have been cut to size, oversprayed, fitted or altered in any way.
12.4. Credit notes will only be issued if the Supplier’s collections note has been issued to the Purchaser.
12.5. The Supplier reserves the right to charge the Purchaser the reasonable costs of handling and restocking the Goods returned.
12.6. Any non-stock Goods which are obtained for the Purchaser may not be returned for credit or exchange. The following Goods may not be returned:
12.6.1. Goods ordered in a bespoke (non-stock) size or colour; or
12.6.2. Goods that are non-factory standard or obtained specifically for the Purchaser.
12.7. Any request to return the Goods to us after delivery should us.
7.7 We are under no obligation to collect or recover the Goods from you. If you request that we collect the Goods then our costs of the collection and return will be made within the following timescales: Shortage and damaged goods: 24 hours Picking errors (i.e. wrong goods): 3 working days Faulty goods: 3 working days Goods no longer required: 10 working days. The Purchaser must always obtain a signature (i.e. proof of collection) from the collecting personpayable by you.
Appears in 2 contracts
Samples: Terms and Conditions of Sale, Terms and Conditions of Sale
Returned Goods. 12.1. The Purchaser Wholesale iD will not accept the return of any goods except in accordance with law and the terms and conditions listed below.
7.1 Any Goods which have been personalised or amended from their original state upon your request cannot be returned under any circumstances.
7.2 We may cancel refuse to accept the return of any Goods which you decide after purchase that you no longer want or request to amend need or which are damaged by you after delivery.
7.3 We will only accept the order acknowledgement by giving notice return of faulty Goods, or other Goods if we are notified in writing up to 48 hours writing, of any alleged fault or issue within a reasonable time after the order acknowledgement has been submitted. After this time, no changes may supply of the Goods having regard to the following:
(a) The type of Goods;
(b) The use to which you are likely to put the Goods;
(c) The length of time for which it is reasonable for them to be made used; and
(d) The amount of time for which it is reasonable for them to an orderbe put before such a failure becomes apparent.
12.2. Subject 7.3.1 Pursuant to clauses 12.5 and 12.6 belowproper notification in accordance with clause 7.3; the Goods must be returned to us within 21 days of notification.
7.3.2 Unless the Goods are faulty, the Goods may must not be removed from their packaging or used in any way. Where the Goods have been removed from their packaging, the original packaging must be returned with the Goods.
7.3.3 The faulty Goods or other Goods must otherwise be undamaged and returned in the same condition as they were supplied to you.
7.4 If a return of non-faulty Goods is accepted, and where the Supplier for Goods are not returned in accordance with the terms herein, we reserve the right to reduce any payment refunded to you by a restocking fee in an amount in our sole discretion.
7.5 After we have received the Goods, and verified the alleged faults if necessary, we will credit your account with Wholesale iD or exchange for up to ten working debit/credit card within 30 days after from the date of delivery provided that the delivery note or invoice number is quotedreturn.
12.3. The Goods will only be accepted 7.6 You are liable for any costs associated with the return by the Supplier if they are in a sound and resalable condition. Whether the Goods are sound and resalable shall be for the sole decision of the Supplier. Any Goods which the Supplier deems to be not resalable will only be returned to the Purchaser at the specific request of the Purchaser and at the Purchaser's cost. Notwithstanding the discretion of the Supplier in deciding whether Goods are sound and resalable, the Goods will not be deemed resalable if they are returned in anything but their original packaging and in the same quantities as originally supplied. No Goods may be returned if they have been cut to size, oversprayed, fitted or altered in any way.
12.4. Credit notes will only be issued if the Supplier’s collections note has been issued to the Purchaser.
12.5. The Supplier reserves the right to charge the Purchaser the reasonable costs of handling and restocking the Goods returned.
12.6. Any non-stock Goods which are obtained for the Purchaser may not be returned for credit or exchange. The following Goods may not be returned:
12.6.1. Goods ordered in a bespoke (non-stock) size or colour; or
12.6.2. Goods that are non-factory standard or obtained specifically for the Purchaser.
12.7. Any request to return the Goods to us after delivery should us.
7.7 We are under no obligation to collect or recover the Goods from you. If you request that we collect the Goods then our costs of the collection and return will be made within the following timescales: Shortage and damaged goods: 24 hours Picking errors (i.e. wrong goods): 3 working days Faulty goods: 3 working days Goods no longer required: 10 working days. The Purchaser must always obtain a signature (i.e. proof of collection) from the collecting personpayable by you.
Appears in 1 contract
Samples: Terms and Conditions