Common use of Returns Due to User Error Clause in Contracts

Returns Due to User Error. Supplier shall provide for return of unopened items ordered in error for up to 30 calendar days from delivery. For all returns of unopened items or returns due to user error, returns should be provided free- of-charge as long as they occur at a regularly-scheduled delivery time. Otherwise, Purchasing Entity may be responsible for all costs associated with the preparation of the product for shipping, and all shipping costs to the Supplier's nearest service location for such returns; no additional charges are allowed, including restocking fees. Supplier shall issue a credit to Purchasing Entity's account as soon as items have been received by the Supplier.

Returns Due to User Error. Supplier shall provide for return of unopened items ordered in error for up to 30 calendar days from delivery. For all returns of unopened items or returns due to user error, returns should be provided free- free-of-charge as long as they occur at a regularly-regularly scheduled delivery time. Otherwise, Purchasing Entity may be responsible for all costs associated with the preparation of the product for shipping, and all shipping costs to the Supplier's ’s nearest service location for such returns; no additional charges are allowed, including restocking fees. Supplier shall issue a credit to Purchasing Entity's ’s account as soon as items have been received by the Supplier.