Common use of Review of Reports of Errors Clause in Contracts

Review of Reports of Errors. We will advise you of the results of our investigation within 20 Business Days after we receive your notice. If we have made an error, we will correct it promptly. If we need more time, however, we maytake up to 60 Days to investigate your complaint or question. If we decide that we need more time, we will provisionallyre-credit your Account for the amount you think is in error within 10 Business Days after we receive your notice; so that you will have use of the E-moneyduring the time it takes us to complete our investigation. If you initially provided information to us via the telephone and we do not receive your complaint or question in writing within 10 Business Days after your oral notice, we are not required to provisionallyre-credit your Account. At the end of our investigation, we will advise you of the results within 3 Business Days. If we determine that there was no error, we will send you a written explanation and we maydebit anyprovisional credit that we previouslycredited to you in relation to the alleged error. You mayask for copies of the documents that we used in our investigation (and this will not attract the Records Request Fee set out in Schedule 1).

Review of Reports of Errors. We will advise you of the results of our investigation within 20 Business Days after we receive your notice. If we have made an error, we will correct it promptly. If we need more time, however, we maytake may take up to 60 Days to investigate your complaint or question. If we decide that we need more time, we will provisionallyreprovisionally re-credit your Account for the amount you think is in error within 10 Business Days after we receive your notice; so that you will have use of the E-moneyduring money during the time it takes us to complete our investigation. If you initially provided information to us via the telephone and we do not receive your complaint or question in writing within 10 Business Days after your oral notice, we are not required to provisionallyreprovisionally re-credit your Account. At Xxxxxxx.Xx the end of our investigation, we will advise you of the results within 3 Business Days. If we determine that there was no error, we will send you a written explanation and we maydebit anyprovisional may debit any provisional credit that we previouslycredited previously credited to you in relation to the alleged error. You mayask may ask for copies of the documents that we used in our investigation (and investigation(and this will not attract the Records Request Fee set out in Schedule 1).

Review of Reports of Errors. We will advise you of the results of our investigation within 20 Business Days after we receive your notice. If we have made an error, we will correct it promptly. If we need more time, however, we maytake may take up to 60 Days to investigate your complaint or question. If we decide that we need more time, we will provisionallyreprovisionally re-credit your Account for the amount you think is in error within 10 Business Days after we receive your notice; so that you will have use of the E-moneyduring money during the time it takes us to complete our investigation. If you initially provided information to us via the telephone and we do not receive your complaint or question in writing within 10 Business Days after your oral notice, we are not required to provisionallyreprovisionally re-credit your Account. At the end of our investigation, we will advise you of the results within 3 Business Days. If we determine that there was no error, we will send you a written explanation and we maydebit anyprovisional may debit any provisional credit that we previouslycredited previously credited to you in relation to the alleged error. You mayask may ask for copies of the documents that we used in our investigation (and this will not attract the Records Request Fee set out in Schedule 1).