Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s records relating solely to this Agreement, upon written notice to Vendor of at least three (3) business days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct follow-up audits to assess Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit as set forth in this Section. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this Agreement which result in termination for cause or in regulatory or criminal penalties in connection with performance of this Agreement. Such costs shall include, but shall not be limited to: salaries of investigators, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 35 contracts
Samples: Attachment E – Draft Agreement, Agreement For, Agreement For
Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s records relating solely to this Agreement, upon written notice to Vendor of at least three (3) business days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct follow-up audits to assess Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit or inquire as set forth in this Section. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this Agreement which result in termination for cause or in regulatory or criminal penalties in connection with performance of this Agreement. Such costs shall include, but shall not be limited to: salaries of investigators, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 9 contracts
Samples: Agreement for Special Investigative Services, Attachment E –, Agreement
Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s records relating solely to this the Agreement, upon written notice to Vendor of at least three (3) business days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct follow-up audits to assess Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section Subsection shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit as set forth in this SectionSubsection. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this the Agreement which result in termination for cause or in regulatory or criminal penalties in connection with performance of this the Agreement. Such costs shall include, but shall not be limited to: salaries of auditors or investigators, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 7 contracts
Samples: Attachment E – Draft Agreement, www.citizensfla.com, www.citizensfla.com
Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s records relating solely to this Agreement, upon written notice to Vendor of at least three (3) business days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct follow-up audits to assess Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit as set forth in this Section. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this Agreement which result in termination for cause or in regulatory or criminal penalties in connection with performance of this Agreement. Such costs shall include, but shall not be limited to: salaries of investigators, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 4 contracts
Samples: Agreement for Lean, Agreement for Lean, Agreement for Lean
Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s records relating solely to this Agreement, upon written notice to Vendor of at least three (3) business days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct follow-up audits to assess Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit as set forth in this Section. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this Agreement which result in termination for cause or in regulatory or criminal penalties in connection with performance of this Agreement. Such costs shall include, include but shall not be limited to: salaries of investigators, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 3 contracts
Samples: Agreement For, Attachment F – Draft Agreement, Attachment J – Draft Agreement
Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s records relating solely to this Agreement, upon written notice to Vendor of at least three (3) business days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct follow-up audits to assess DocuSign Envelope ID: DB0A283D-58DD-4632-89FA-8DA4E2CEF4AE Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit as set forth in this Section. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this Agreement which result in termination for cause or in regulatory or criminal penalties in connection with performance of this Agreement. Such costs shall include, include but shall not be limited to: salaries of investigators, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 1 contract
Samples: www.citizensfla.com
Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s relevant records relating solely to this the Agreement, by prearrangement (to ensure staff availability) upon written notice to Vendor of at least three fifteen (315) business days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct reasonable follow-up audits to assess Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section Subsection shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit as set forth in this SectionSubsection. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this the Agreement which result in termination for cause or in regulatory or criminal penalties in connection with performance of this the Agreement. Such costs shall include, but shall not be limited to: salaries reasonable expenses of investigatorsauditors or investigators relating directly to the investigation, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 1 contract
Samples: Services Agreement
Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s records relating solely to this the Agreement, upon written notice to Vendor of at least three (3) business days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct follow-up audits to assess Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section Subsection shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit as set forth in this SectionSubsection. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this Agreement the Agreement, which result in termination for cause or in regulatory or criminal penalties in connection with performance of this the Agreement. Such costs shall include, but shall not be limited to: salaries of investigatorsauditors or investigators during audit period, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 1 contract
Samples: Agreement For
Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s records relating solely to this Agreement, upon written notice to Vendor of at least three (3) business daysBusiness Days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business daysBusiness Days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct follow-up audits to assess Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit or inquire as set forth in this Section. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this Agreement which result in termination for cause or in regulatory or criminal penalties in connection with performance of this Agreement. Such costs shall include, but shall not be limited to: salaries of investigators, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 1 contract
Samples: Agreement for Janitorial Services
Right to Audit and Inquire. Citizens shall have reasonable access to Vendor’s facilities and has the right to review and audit any of Vendor’s records relating solely to this Agreement, upon written notice to Vendor of at least three (3) DocuSign Envelope ID: C62774B3-BDD6-463E-ACAB-2C9F82B636DD business days. Vendor also agrees to reasonably cooperate with any independent inquiries made by Citizens’ Office of Internal Audit and Office of the Inspector General. Vendor shall cooperate with the requestor and provide requested documentation in a timely manner (preferably within five (5) business days). Vendor must resolve any deficiencies discovered during an audit within ninety (90) calendar days from being reported. Citizens may extend the response time period in its sole discretion. Citizens has the right to conduct follow-up audits to assess Vendor’s corrective action(s). Any entity performing auditing services on behalf of Citizens pursuant to this Section shall execute a non-disclosure agreement with regard to Vendor’s proprietary information, unless precluded from doing so by law. Vendor shall not unreasonably delay or inhibit Citizens’ right to audit as set forth in this Section. Vendor agrees to reimburse Citizens for the reasonable costs of investigation incurred by Citizens for investigations of Vendor’s compliance with this Agreement which result in termination for cause or in regulatory or criminal penalties in connection with performance of this Agreement. Such costs shall include, but shall not be limited to: salaries of investigators, including overtime; travel and lodging expenses; expert witness fees; and, documentary fees.
Appears in 1 contract
Samples: Call Center Services