Right to Object. Data Controller may object to Data Processor’s proposed use of a new Sub- Processor by notifying Data Processor within 10 days after receipt of Data Processor’s notice if Data Controller reasonably determines that such Sub-Processor is unable to Process Personal Data in accordance with the terms of this DPA (“Controller Objection Notice”). Data Processor shall notify Data Controller within 30 days from receipt of the Controller Objection Notice if Data Processor intends to provide the applicable Professional Service or Subscription Service with the use of the Sub-Processor at issue, and Customer may terminate the applicable Order Form(s), Use Authorization(s) or other signed ordering document between ServiceNow and Customer with respect to the Professional Service or Subscription Service that require use of the Sub-Processor at issue upon written notice to ServiceNow within 45 days of the date of Controller Objection Notice and, as Customer’s sole and exclusive remedy, ServiceNow will refund to Customer any unused prepaid fees.
Appears in 4 contracts
Samples: Ordering Agreement, Master Subscription Service Agreement, Subscription Service Agreement
Right to Object. Data Controller may object to Data Processor’s proposed use of a new Sub- Sub-Processor by notifying Data Processor within 10 days after receipt of Data Processor’s notice if Data Controller reasonably determines that such Sub-Processor is unable to Process Personal Data in accordance with the terms of this DPA (“Controller Objection Notice”). Data Processor shall notify Data Controller within 30 days from receipt of the Controller Objection Notice if Data Processor intends to provide the applicable Professional Service or Subscription Service with the use of the Sub-Processor at issue, and Customer may terminate the applicable Order Form(s), Use Authorization(s) or other signed ordering document between ServiceNow and Customer with respect to the Professional Service or Subscription Service that require use of the Sub-Processor at issue upon written notice to ServiceNow within 45 days of the date of Controller Objection Notice and, as Customer’s sole and exclusive remedy, ServiceNow will refund to Customer any unused prepaid fees.
Appears in 2 contracts
Samples: Subscription Service Agreement, Subscription Service Agreement