Common use of Roles and Responsibilities of Provider Network RTOs Clause in Contracts

Roles and Responsibilities of Provider Network RTOs. Under this Clause 16, the RTO agrees: to make every reasonable effort to place an individual referred under this Initiative, to participate fully with the Department, the Commonwealth Government, referring agencies and any other relevant body in investigations of instances where a referred individual is unable to be placed at any RTO in the Provider Network (i.e. a ‘guarantee failure’), to fulfil the ‘Roles and Responsibilities’ defined at Clauses 16.3 and 16.4 of this Schedule 1, and that information provided on the Expression of Interest form submitted by the RTO may be published and/or provided to referring agencies and other relevant parties at the discretion of the Department. The RTO’s roles and responsibilities with respect to individuals referred as being in the Guaranteed Access Cohort are to: work with referring agencies in the RTO’s region to ensure strong working relationships exist and: provide up to date advice on appropriate courses for referral purposes, ensure up to date information is available on course availability, prerequisite requirements and associated costs, which will assist in the resolution of issues at the local level without further escalation, and provide information to support referring agencies’ referral and follow up processes. guarantee a place in the recommended course for the individual in the current student intake, or if not possible, in the next student intake (subject to meeting any course entry requirements), provide places that as far as possible fit with the caring responsibilities of the individual, where a referred individual is not able to be enrolled in the recommended course, provide the reason to the individual and the relevant referring agency for refusing enrolment and work towards resolving the issue cooperate with any investigations of guarantee failures, and report on individuals that access guarantee places and report on guarantee failures as required by the Department to support reporting obligations. complete the Single and Teenage Parents Training Initiative – Unmet Referral form when the RTO is unable to place a student in the Guaranteed Access Cohort. The RTO must provide a copy of this form to the referring agency and retain the original for audit purposes. The RTO’s roles and responsibilities with respect to individuals referred as being in the Secondary Access Cohort are to: work with referring agencies in their region to ensure strong working relationships exist and: provide up to date advice on appropriate courses for referral purposes, and ensure up to date information is available on course availability, prerequisite requirements and associated costs, which will assist in the resolution of issues at the local level without further escalation, provide information to support referring agencies’ referral and follow up processes, provide places that as far as possible fit with the caring responsibilities of the individual.