Common use of S No Clause in Contracts

S No. Components Desired Uptime Scorecard 1 DC and DR Availability (uptime) of all components including hardware /software / 99.741% <96% >=96% and <99.5 % >=99.5 % and <99.6 % >99.6% and < 99.741% >=99.74 % 1 network/ storage / 0 70 80 90 100 power system / cables, etc. located in Data Center, Disaster Recovery center. Uptime will be calculated on a basis of 24 / 7 * 365 or 366 days availability as applicable

S No. Components Desired Uptime Scorecard 1 DC and DR Availability (uptime) of all components including hardware /software / 99.741% <96% >=96% and <99.5 % >=99.5 % and <99.6 % >99.6% and < 99.741% >=99.74 % 1 network/ storage / 0 70 80 90 100 power system / cables, etc. located in Data Center, Disaster Recovery center. Uptime will be calculated on a basis of 24 / 7 * 365 or 366 days availability as applicableapplicable 99.741% <96% >=96% and <99.5 % >=99.5 % and <99.6 % >99.6% and < 99.741% >=99.74 % 1 0 70 80 90 100

S No. Components Desired Uptime Scorecard 1 DC and DR Availability (uptime) of all components including hardware /software / 99.741% <96% >=96% and <99.5 % >=99.5 % and <99.6 % >99.6% and < 99.741% >=99.74 % 1 network/ storage / 0 70 80 90 100 power system / cables, etc. located in Data Center, Disaster Recovery center. Uptime will be calculated on a basis of 24 / 7 * 365 or 366 days availability as applicableapplicable 99.741% <96% >=96% and <99.5 % >=99.5 % and <99.6 % >99.6% and < 99.741 % >=99.74 % 1 0 70 80 90 100