SaaS Environments Clause Samples
SaaS Environments. The SaaS Application and Hosted Services shall be hosted in a certified and secure Tier-3 data hosting center.
1. A single Back-up Environment available as needed to serve as the backup or “failover” environment for the SaaS and Hosted Services
2. A single test environment available to the City and Contractor for the evaluation and eventual promotion of SaaS Software updates, patches, fixes or otherwise deemed tests. Test Environment shall perform at 50% or better of production environment.
SaaS Environments. The SaaS Application and SaaS Services shall be hosted in a certified and secure Tier-3 data hosting center.
1. Contractor shall make available as needed a single Back-up Environment to serve as the back-up or “failover” environment for the SaaS Application and SaaS Services.
2. Contractor shall use feature flags in a live environment to test all major software revisions and upgrades with a controlled set of users referred to as the “Early Access Group”. This function shall be available to the City and Contractor for the evaluation and eventual promotion of SaaS Application updates, patches, fixes, or otherwise deemed tests. The live, test environment shall perform at 50% or better than the production environment.