Sales and Distribution. Unless otherwise agreed in writing, Genentech shall have the sole responsibility with respect to the following: (a) Booking sales for and distributing Franchise Products. If IDEC receives any orders for Franchise Products, it shall refer such orders to Genentech. (b) Handling all returns of Franchise Products. If Franchise Products are returned to IDEC, it shall promptly be shipped to the facility responsible for shipment of Franchise Products in the country in question to the attention of the Returned Goods Department or another location as may be designated by Genentech. (c) Handling all recalls of Franchise Products. IDEC will make available to Genentech, upon request, all of its pertinent records which Genentech may reasonably request to assist Genentech in effecting any recall. (d) Handling all aspects of order processing, invoicing and collection, Franchise Products distribution, warehousing, inventory and receivables, and collection of data of sales to hospitals and other end users (e.g., DDD data). (e) Handling all other customer service related functions.
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Samples: Collaboration Agreement (Biogen Idec Inc.), Collaboration Agreement (Genentech Inc), Collaboration Agreement (Idec Pharmaceuticals Corp / De)